We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Loved it!” 4 of 5 stars
Review of Continental Parkhotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Continental Parkhotel to your Saves list
Continental Parkhotel
3.5 of 5 Hotel   |   Via Basilea 28, Lugano 6903, Switzerland   |  
Hotel amenities
Ranked #6 of 43 Hotels in Lugano
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Loved it!”
4 of 5 stars Reviewed March 20, 2014

This hotel has been by far the best overall experience in a long time. The fact that is family run I am sure has its influence, and we definitely appreciated the level of service as well as the free room upgrade upon arrival.
The staff are very friendly and most speak 3 or 4 languages.
The recently renovated rooms are clean, modern and extremely comfortable. The option of TV channels and excellent wifi service made a rainy afternoon pass away almost unnoticed.
The moderately priced restaurant (compared to all other restaurants in town!) turned out to be our refuge in the evenings, and had us coming back for more because of the excellent food served.
The location is great just on top of the hill and near the town centre but with easy acccess to the roads leading out of Lugano.
In fact, our stay was so good that we are planning to go back again. Next time we hope to go during the warmer months and enjoy the pool and gardens too.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

430 reviews from our community

Traveler rating
    209
    165
    34
    13
    9
See reviews for
68
206
29
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 17, 2014

We had a great experience at this hotel while visiting family staying in Lugano. The hotel was charming with beautiful views of the Alps and a very helpful, friendly staff. Our room was clean and ready for us upon arrival. The location was also wonderful for walking down to the shops, the lake and was conveniently located near the train station for easy access. We would definitely return to this hotel!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 24, 2014

If anyone is planning to visit Lugano, Continental Parkhotel is an excellent location. The hotel has character and the room we stayed was very well situated with a stunning view of the lake. Very friendly and polite staff. We were lucky to be upgraded. I will stay again if I go back to Lugano.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed January 28, 2014

This hotel has a great location. Parking right in the front of the hotel and at the back too. Thanks to the reception for an upgrade to superior room, lake view was stunning. Despite the fact that the train station is very close noise was not an issue thanks to new (and efficient) windows. Room was clean. Mattress needs replacement. Breakfast was a disappointment. No fruit and no vegetables whatsoever. Both times we came there were just eggs' left overs. The reception staff was very kind to lend us a socket connector (the Italian sockets are narrow). The weather and the view made up for those small things.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 14, 2014

Really like the hotel. Had an upgrade to superior room, lake view was stunning, spacious and clean, comfy bed! Breakfast is good. Friendly staff.
Noise from the train could be an issue if you're not a deep sleeper. But we were fine.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
126 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed January 2, 2014

The hotel is perched on the slope of the hill above the city center, so there must be a lovely view from the top floor rooms. However, the proximity of the railway tracks and the station slightly undermines the location and the atmosphere. We preferred to stay in the room #49, overlooking the garden which is really wonderful and gives you an impression of staying at a villa, rather than in a city hotel.
There is a small parking at the main entrance and a bigger parking lot further on. Next to the stairs of the main entrance there is extra entrance with flat floor and direct access to the elevator, which is very convenient for travelers with heavy luggage. The reception area is spacious, bright and charming in old-fashioned style. Although the hotel has seen more than 100 years of history, the premises are in perfect condition. Obviously, the owners carried out extensive renovation quite recently. At least our room was spotlessly clean and completely refurbished. The only negative aspect was that it got quite chilly by the evening.
The staff at the reception was amazingly helpful and friendly. They were kind enough to lend us a portable heater and a kettle. Beside that they provided us information on the local sights.
Both nights we dined at the restaurant and were quite satisfied with service and food. It was not exceptional, but better and safer than in a random venue downtown.
The total bill amounted to 658 CHF (248 CHF per room per night plus food).

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 30, 2013

We stayed here for 2 nights. Thanks to the reception for an upgrade room. Room was spacious and large bathroom with jacuzzi. Conviniently located near a train station. Beautiful lake view from our room balcony.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Continental Parkhotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Continental Parkhotel

Address: Via Basilea 28, Lugano 6903, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly )
Hotel Style:
#4 Romantic Hotel in Lugano
#4 Family Hotel in Lugano
#4 Business Hotel in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Continental Parkhotel 3.5*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Odigeo, Otel and Travelocity so you can book your Continental Parkhotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Continental Parkhotel Lugano
Continental Parkhotel Hotel Lugano

Owners: What's your side of the story?

If you own or manage Continental Parkhotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.