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“Central location, adequate accommodation.” 3 of 5 stars
Review of Hotel Pestalozzi Lugano

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Hotel Pestalozzi Lugano
2.0 of 5 Hotel   |   Piazza Indipendenza 9 | 6901 Lugano, Lugano 6901, Switzerland   |  
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Hotel website
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Hotel amenities
Special Offer
Pestalozzi Flair Special
Ranked #18 of 41 Hotels in Lugano
Tacoma, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Central location, adequate accommodation.”
3 of 5 stars Reviewed August 3, 2014

Hotel was clean, staff proficient. Location is great, otherwise adequate book if price is more important than atmosphere. Breakfast was good, with extras for purchase. Front desk provides hair dryer and converters for no charge.

Room Tip: Some rooms have their own bathrooms, others share.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review, August 13, 2014
Dear Anna D,

Thank you for your kind review and descriptions. We are glad to read that you enjoyed your stay and were satisfied with our services and offers. We do everything possible to satisfy our guests to give them an unforgettable stay in this wonderful surroundings. Please let us know, if we could do anything to make your stay more enjoyable.

We are looking forward to welcome you again. Please do not hesitate to contact us. During the year we are offering different specials.

Manuela Fadani
Directrice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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168 reviews from our community

Traveler rating
    41
    80
    37
    7
    3
See reviews for
17
57
24
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bishkek, Kyrgyzstan
Top Contributor
54 reviews 54 reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 23, 2014

I really enjoyed my stay in the hotel because of the wonderful opportunity to leave my food in the fridge, have awesome breakfast (quite rich too) and amazing staff that were so helpful in everything I have asked for (extra hanger for my clothes, ironing table, adapter etc.). Definitely recommend you to stay there. You won't be disappointed.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review, August 14, 2014
Dear Anna D,

Thank you for your kind review and descriptions. We are glad to read that you enjoyed your stay and were satisfied with our services and offers. We do everything possible to satisfy our guests to give them an unforgettable stay in this wonderful surroundings. Please let us know, if we could do anything to make your stay more enjoyable. We are looking forward to welcome you again. Please do not hesitate to contact us. During the year we are offering different specials.

Manuela Fadani, Directrice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 20, 2014

We spent two nights here recently, and can recommend it wholeheartedly. We had two adjoining rooms for us and our children, and everybody was very comfortable. Breakfast was delicious, and the staff was always very accommodating. Plus the location is amazing, right in the middle of Lugano, just off the lake.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review, August 18, 2014
Buongiorno sophoclesj,

what a review! Thank you so much for your kind words and descriptions.
It's nice to have guests like you and this praise is our daily motivation! My Team and I would like to thank you very much for this!

Please let us know, if we could do anything for you to make your next
stay with us as unique as the last one! We are looking forward to welcome you back in Ticino again!

Manuela Fadani,
Directrice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

We enjoyed our stay at this friendly hotel that's on a major Lugano street right beside the historic district and a short walk to the lake. Restaurants, bars, and shops surround the store on all sides. We spent 2 nights in an economy room and 2 nights in a comfort room. Do yourself a favour and go for the more expensive rooms--they're really modern and bright. Ours had been recently renovated and looked brand new. The budget room was OK and no one else seemed to be using the washrooms and showers across the hall, but the room was a bit basic though large. The restaurant is OK for breakfast, but the one dinner we had there was very mediocre and the place felt a bit depressing. I would not hesitate to stay at this hotel again.

Room Tip: Go for the more expensive rooms--they're worth it and have ceiling fans for warmer weather. Room...
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review, June 25, 2014
Dear kclaudia,

thank you for being our guests and also thank you for your kind words. I'm happy to read that you and your family had a good time with us. Especially for families we do have separate holiday offers.Have a look on our website and do not hesitate to contact us! For our very, very different types of guests, we offer different room categories. Nice, that we found the right one for you and your family to enjoy the hotel, Lugano and it's beautiful surroundings.

My staff and I would love to welcome you again. Just let us know what we could do for you!

Manuela Fadani, Directrice
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milan
Top Contributor
152 reviews 152 reviews
44 hotel reviews
Reviews in 42 cities Reviews in 42 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed June 20, 2014

I had a room with shared bathroom.

reception was really nice, both on check in and check out.

Room was pretty decent sized, light colours, OK double bed. Smallish LCD screen high up above a wardrobe, with a wide array of channels.
two showers outside, clean and no waiting time (but I am really early).

breakfast not brilliant, so/so OJ, limited selection. I'd hoped for better.

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review, June 25, 2014
Dear srm_56347,

we are happy, that you enjoyed your stay and we were able to offer you the appropriate room category for your needs during your business stay. Thank you for your review afterwards. I'm sure, that our restaurant staff was able to meet your wishes for additional offers.

As different as our guests are, so different are their breakfast habits and expectations for the first meal of the day. Our house and the hole Hotel Pestalozzi crew is always striving to meet the needs of our guests to allow them an unforgettable stay in this unique environment. Just let us know what we can do for you next time. We are looking forward to welcome you again.

Manuela Fadani, Directrice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zug, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 26, 2014

The desk people are very nice. Every thing was for the requested price good. On a personal view, I would like at breakfast tomatoes, fresh cucumber and plain organic bread! One egg cost CHF 1.50 (!). Internet works very well

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review, June 25, 2014
Buongiorno dabe0612,

thank you for your kind review and your ideas for our breakfast.

Sounds like you had a good time in the hotel Pestalozzi Lugano. I'm sure, that the kitchen staff helped you immediately, when you asked for the vegetables. We are looking forward to welcome you again with us at lake Lugano. Let us know what we could do for you. We endeavor to meet your needs to ensure a memorable holiday in Ticino.


Manuela Fadani, Directrice
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Basel, Switzerland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 3, 2014 via mobile

...is what comes to mind with Hotel Pestalozzi. I felt very safe and comfortable as a woman travelling alone on business. The room was very clean and compact, with a desk and chair to work from and free WiFi. Breakfast was included, and lunch and dinner is also available. The dinners I had were generous serves with a homemade touch. Staff and management were all very friendly and helpful - one waitress even knew the nearest Church and times for Holy Mass, which was a blessing to me. Best of all, it is a few minutes walk from the beautiful lake!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review, April 25, 2014
Buongiorno Rosamaria1820,

What a wonderful review! Thank you for your kind words and your praise for our traditional hotel, the restaurant, the service and our highly motivated staff. We are very pleased that you felt comfortable with us and hope that the Hotel Pestalozzi Lugano will also be your "first choice" at your next business trip in Ticino.

We are looking forward to welcome you again!

Manuela Fadani
Directrice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Pestalozzi Lugano

Address: Piazza Indipendenza 9 | 6901 Lugano, Lugano 6901, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Ticino > Lugano
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #18 of 41 Hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Pestalozzi Lugano 2*
Number of rooms: 55
Official Description (provided by the hotel):
Enjoy your vacation at the Hotel Pestalozzi Lugano and forget about everyday life! In the centre - close to the Lake of Lugano - a world full of architecture, hospitality and holiday fun awaits you! Attractive rates - newly renovated rooms Enjoy the Lake and the city of Lugano first hand. The Hotel Pestalozzi Lugano is situated directly in the city centre and is open for you all year round. Over the past years the hotel was completely renovated with love for detail and architectural highlights. Choose your ideal accommodation among the categories Flair or Economy- for your vacation in Ticino or for a business trip to Lugano. ... more   less 
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Also Known As:
Pestalozzi Hotel Lugano

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