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“Clean and modern” 4 of 5 stars
Review of Novotel Lugano Paradiso

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Novotel Lugano Paradiso
4.0 of 5 Hotel   |   Viale San Salvatore 11 | Lugano Paradiso, Lugano 6900, Switzerland   |  
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Ranked #15 of 42 hotels in Lugano
GreenLeadersSilver level
San Juan, Puerto Rico
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Clean and modern”
4 of 5 stars Reviewed February 26, 2014

Service is very good and staff is very welcoming. The only thing I didnt like was the lack of privacy in the bathroom. Other than that, very clean and comfy beds. Wifi is also very good. I was working from my room most of the day and didnt have any issues. Very close to San Salvatore Funiculare and about 20 minute walk to the city center.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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240 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 24, 2014 via mobile

My past experience with Novotel was not a good one. I stayed last October 2013 at the Novotel in Monaco and I was not very happy with the hotel. Since Lugano was a spur of the moment trip for us, we had a difficult time finding a reasonably priced hotel until we chanced upon Novotel Lugano Paradiso. I personally did not want to stay in any Novotel but we were left with no other choice. To our surprise, it turned out to be a pleasant experience. The room given to us was new, clean, spacious and well designed. Our bed was a lot better from the one I slept in Monaco. Pillows were fluffy and sheets were all new. I loved everything about it. The view wasn't that spectacular and location was a bit far from the center but it was quiet and easy to get to from the train station. Wifi was free and available and strong at all times. Lastly, the price per night was just right. I would recommend this hotel to my friends and relatives.

  • Stayed February 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 4, 2014

Uneventful stay, really friendly staff. The hotel is a little bit on the overprice side but the location is really good.
Multimedia in the room is really bad, they can improve this in so many ways. They have a multimedia port with Hdmi, USB and audio video outlets had some problems with it and when I call maintenance they explained to me that this feature in the rooms does not work at all. So if you are planning to bring your gadgets be aware.

Stayed January 2014
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston Salem, North Carolina
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 23, 2014

Spent a week here on business. Very modern, clean hotel very close to Lake Lugano. Not a lot of nice restaurants close by but 15-20 minute walk to central shopping district. I was here in January so the weather was not the best but still very beautiful. Showers may be hard to get in and out for older guests as the tubs are elevated.

Room Tip: Ask for a room NOT over the pool. Even though I was here during the winter when no one was swimming...
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  • Stayed January 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
valbonne
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 18, 2014 via mobile

Very professional new hotel. The restaurant was almost empty and a bit cold but dinner was very good. A nice experience a nice place for business trip. Breakfast price is expensive. 20.00chf so I tried the continental breakfast at the bar. Very disappointed. Looks like they want you to be as uncomfortable as possible. one croissant, one canned orange juice and a coffee. We had to add extras (charged) to get an acceptable breakfast. For the one at Novotel headquarter who never traveled except on Autogril or Total restaurants a continental breakfast is bread butter jams and cofffeeS with an S or theas. Not a highway gas station breakfast. Bedrooms are very nice, large and with a tricky St Gobain glass window between bathroom and bedroom.

Stayed January 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
164 reviews 164 reviews
28 hotel reviews
Reviews in 44 cities Reviews in 44 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 16, 2014

Great building, amazing facilities, hugely overpriced though. We cant find value for money at all. Very clean, well managed and maintained property, with indoor parking. That's all about it though, basic good accommodation, nothing beyond that

  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Lugano Paradiso

Address: Viale San Salvatore 11 | Lugano Paradiso, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Ticino > Lugano
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 42 hotels in Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel Lugano Paradiso 4*
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