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“Very good and efficient hotel” 5 of 5 stars
Review of Novotel Lugano Paradiso

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Novotel Lugano Paradiso
4.0 of 5 Hotel   |   Viale San Salvatore 11 | Lugano Paradiso, Lugano 6900, Switzerland   |  
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Ranked #11 of 41 Hotels in Lugano
GreenLeadersSilver level
valbonne
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“Very good and efficient hotel”
5 of 5 stars Reviewed January 18, 2014 via mobile

Very professional new hotel. The restaurant was almost empty and a bit cold but dinner was very good. A nice experience a nice place for business trip. Breakfast price is expensive. 20.00chf so I tried the continental breakfast at the bar. Very disappointed. Looks like they want you to be as uncomfortable as possible. one croissant, one canned orange juice and a coffee. We had to add extras (charged) to get an acceptable breakfast. For the one at Novotel headquarter who never traveled except on Autogril or Total restaurants a continental breakfast is bread butter jams and cofffeeS with an S or theas. Not a highway gas station breakfast. Bedrooms are very nice, large and with a tricky St Gobain glass window between bathroom and bedroom.

Stayed January 2014, traveled on business
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262 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
196 reviews 196 reviews
30 hotel reviews
Reviews in 47 cities Reviews in 47 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed January 16, 2014

Great building, amazing facilities, hugely overpriced though. We cant find value for money at all. Very clean, well managed and maintained property, with indoor parking. That's all about it though, basic good accommodation, nothing beyond that

  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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CRoland, Deputy Manager at Novotel Lugano Paradiso, responded to this review, 3 weeks ago
Dear Guest "kidermit"

Thank you for taking the time to tell us about your experience at the Novotel Lugano Paradiso.
We noticed that you liked our facilities and that we could provide you a good stay. On our own website novotel.com/6775 you find always good deals and special promotions for your next stay with us.
We hope to see you again in our Novotel Lugano-Paradiso!

best regards
Christian ROLAND
Deputy Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 5, 2014

Don't be turned off by the fact that it's a chain hotel. It's modern, stylish, very well appointed for both pleasure and business stays, efficient, with good service and good breakfast. Walking distance to the main lakeside promenade and to the funicular. The price was also hard to beat for Lugano.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 12, 2013

This hotel is only minutes walk from the Lake and a short walk into the centre of Lugano. It certainly lived up to its brand as a Novotel. The service was friendly and the food in the restaurant was excellent. The rooms were well appointed and we slept well. We would definitely stay here again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Istanbul, Turkey
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 8, 2013

Located in Paradiso district, the hotel is 25 minutes walk from city center. Although mass trasnport and taxis are available, I definitely suggest taking a walk at the promenade while enjoying the fabulous view of the lake. A typical Novotel with its furbishing and amenities. Standart room size is appropriate for families upto 3 people. Good value for a short stay.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Lugano Paradiso

Address: Viale San Salvatore 11 | Lugano Paradiso, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Ticino > Lugano
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 41 Hotels in Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel Lugano Paradiso 4*
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