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“Safe Choice - close to the center” 3 of 5 stars
Review of Novotel Lugano Paradiso

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Novotel Lugano Paradiso
4.0 of 5 Hotel   |   Viale San Salvatore 11 | Lugano Paradiso, Lugano 6900, Switzerland   |  
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Ranked #11 of 41 Hotels in Lugano
GreenLeadersSilver level
London, United Kingdom
Top Contributor
228 reviews 228 reviews
38 hotel reviews
Reviews in 58 cities Reviews in 58 cities
94 helpful votes 94 helpful votes
“Safe Choice - close to the center”
3 of 5 stars Reviewed January 16, 2014

Great building, amazing facilities, hugely overpriced though. We cant find value for money at all. Very clean, well managed and maintained property, with indoor parking. That's all about it though, basic good accommodation, nothing beyond that

  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRoland, Deputy Manager at Novotel Lugano Paradiso, responded to this review, August 22, 2014
Dear Guest "kidermit"

Thank you for taking the time to tell us about your experience at the Novotel Lugano Paradiso.
We noticed that you liked our facilities and that we could provide you a good stay. On our own website novotel.com/6775 you find always good deals and special promotions for your next stay with us.
We hope to see you again in our Novotel Lugano-Paradiso!

best regards
Christian ROLAND
Deputy Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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316 reviews from our community

Traveler rating
    106
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    38
    14
    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Houston, Texas
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 5, 2014

Don't be turned off by the fact that it's a chain hotel. It's modern, stylish, very well appointed for both pleasure and business stays, efficient, with good service and good breakfast. Walking distance to the main lakeside promenade and to the funicular. The price was also hard to beat for Lugano.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 12, 2013

This hotel is only minutes walk from the Lake and a short walk into the centre of Lugano. It certainly lived up to its brand as a Novotel. The service was friendly and the food in the restaurant was excellent. The rooms were well appointed and we slept well. We would definitely stay here again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 8, 2013

Located in Paradiso district, the hotel is 25 minutes walk from city center. Although mass trasnport and taxis are available, I definitely suggest taking a walk at the promenade while enjoying the fabulous view of the lake. A typical Novotel with its furbishing and amenities. Standart room size is appropriate for families upto 3 people. Good value for a short stay.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 19, 2013

Stayed here as a family of 4 with 2 kids under 10. Good family package: 2 Business Executive rooms on 7th floor - with lake view - 1st room full price, 2nd room half price. Most importantly = connecting doors! Well-located hotel if you want to stay away from the middle of busy Lugano, but you will need to go into centre for dinner etc (bus no. 1 just around the corner!). Very modern hotel, nice decor, good-sized rooms (incl. small sofa), very nice bathrooms. Firm beds + quiet area = a good night's sleep! Pleasant walk along lake to the city centre. Situated 2 mins from funicular railway to San Salvatore (lovely trip for family, with spectacular views). All the staff were great with us, can't fault them. However, we avoided overpriced breakfast (CHF 27!) by going to cafe/bakery just around the corner.

Room Tip: Ask for room overlooking swimming pool to get a lake view!
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  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Lugano Paradiso

Address: Viale San Salvatore 11 | Lugano Paradiso, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 41 Hotels in Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel Lugano Paradiso 4*
Number of rooms: 96
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