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“Comfortable stay” 4 of 5 stars
Review of Novotel Lugano Paradiso

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Novotel Lugano Paradiso
4.0 of 5 Hotel   |   Viale San Salvatore 11 | Lugano Paradiso, Lugano 6900, Switzerland   |  
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Ranked #11 of 41 Hotels in Lugano
GreenLeadersSilver level
Haifa, Israel
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Comfortable stay”
4 of 5 stars Reviewed November 1, 2012

Good location. Near the promendae . Very nice and clean room. Modern and staff was very freindly.
Hotel parking price is high but one can part at the street. Very nice swimming pool. Verty close to the cable trian to San Salvador mountain view.

Room Tip: Ask for a room with view to the swimming pool.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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271 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Lausanne, Switzerland
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 20, 2012

A new Novotel in Paradiso, very good location, 15 mins walk to the canter of Lugano by the lake side, 5 mins to the Port Paradiso to get the boat, 2 mins to the bus station, take the Bus No. 2 to railway station or Bus No.1 to the center of lake Lugano & 2 mins to the Monte San Salvatore Funicular station. Really enjoy it. The breakfast cost Fr 27, even you can get cheaper in the center.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
53 reviews 53 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 9, 2012

We expected a sterile, colder type of hotel but were pleasantly surprised by the staff and thoughtful design. Everything was available that one would require. An easy walk along the promenade into Lugano made every day a pleasant one. Usually we prefer in town center but the 15 minute walk along the water was a great way to warm up for the day.

Room Tip: Ask for a pool view
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 8, 2012

We stayed 2 nights in this new hotel. Room was spacious, new and well furnished. Not really in the city center but easily accesible by foot (10min) and located in a quiet area close to the Lake.
It follows the Novotel standard even if there were a few inconveniences that should have been avoided for this hotel:
- We had to change the room we got as the one firstly attributed was with 4 beds (no Space) instead of 2
- The safe was closed when we arrived. We had to call the reception to open it
- Wifi is included in the room, however to get it more than one hour, you need a password that is given at the reception. They do not propose it directly when you do the check in => need to go Back to ask
- There is a Nespresso machine in the room but the cleaning lady did not refill the Nespresso capsules, so no coffee the second day.
We would still recommand it as it offers a good value for money.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 5
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Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 3, 2012

stayed there for 3 nights last week.. me and my partner...good size room, good location,, about 10 minutes walk to central lugano..staff were friendly and breakfast was tasty.. rooms were new and fresh and very clean..
Definitely going back to this hotel on our next trip to lugano

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hong kong
Top Contributor
72 reviews 72 reviews
71 hotel reviews
Reviews in 58 cities Reviews in 58 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 24, 2012

For sure it is one of the best Novotel I have ever been to. Stylish, comfortable, well located, these are the main characteristics of the hotel. If the Novotel brand wants to move upscale - as they seem to want to do - the Novotel Lugano is a very good testimony of the policy. The lobby, bar and restaurant are spacious and well designed, overlooking the swimming pool. Check-in was professional and friendly, providing detailed information on the hotel and the city. The hotel is located at a walking distance, 10 to 15 minutes away from the city center. I didn't have dinner at the hotel but breakfast was very good with a large selection of pastries, breads, cheeses and marmalades. Rooms are large and well equipped: flat TV with an impressive selection of TV channels and movies, Nespresso coffee machine, mini-bar. Decoration relies on soft colors: light gray, beige, light brown and white. Although not very large the bathroom is also well equipped with even a nice feature: a window separating the bathroom from the room that can be turned opaque thanks to an electrical system. Overall I was very satisfied with my stay and can only wish all Novotel be like the Novotel Lugano !!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Lugano Paradiso

Address: Viale San Salvatore 11 | Lugano Paradiso, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Ticino > Lugano
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 41 Hotels in Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel Lugano Paradiso 4*
Number of rooms: 96
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