A very good Novotel, which we booked into as a result of a 50% off deal. Just a short bus journey on the Number 2 bus that goes outside Lugano station. Just go to the end of the route at Paradiso Geretta and the Novotel is just a minute's walk further along the road. Check in was a bit slow because a large party of several families arrived just before we did, but reception were very helpful throughout our trip. We were given a voucher for a free drink in the bar, apparently because we are Accor Hotel card holders. The rooms were new and very clean; the bathrooms have been discussed at length already, but the kids liked the frosting/unfrosting of the window. The room, with the king sized bed and then two single beds for the kids was very cramped, with little room to walk alongside the bed. The hotel has a pool, which the girls enjoyed. A nice place overall, and we would go again if we could get the same deal.