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“driving through Lugano” 4 of 5 stars
Review of Novotel Lugano Paradiso

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Novotel Lugano Paradiso
4.0 of 5 Hotel   |   Viale San Salvatore 11 | Lugano Paradiso, Lugano 6900, Switzerland   |  
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Ranked #11 of 40 Hotels in Lugano
GreenLeadersSilver level
Thessaloniki, Greece
1 review
1 helpful vote 1 helpful vote
“driving through Lugano”
4 of 5 stars Reviewed September 8, 2012

The location of the hotel was very good, near the centre of the city and the lake, at a quiet neighbourhood. Prices are reasonable (for Switzerland) and the services they offer, although the parking of the hotel could be with no charge for those staying in the hotel.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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294 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Beirut
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 7, 2012

We stayed at this hotel for 3 days. It’s very new. I loved the stay there.
Breakfast is good. Location is good also near a train stop (7 minutes walking).
Location of hotel was good also (close to the lake)
We had dinner at Spaghetti store (recommended). Plus we visited Foxtown Mall in Mendrisio which is an outlet mall for all the high end brands (highly recommended, we got very good deals e.g Cerruti men’s suit from US$ 1200 to US$ 600)

One small comment is regards to the hotel, is the pets, especially when a large dog passes by with a horrible stench.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 4, 2012

The new Lugano Novotel is really wonderful. From the moment you step into the stylish lobby and bar area, you are greeted with a very warm and genuine welcome from all levels of staff. The rooms are very comfortable, and the quirky bathroom window works well! We were lucky enough to have a top floor room with a stunning view of the lake and mountains - great to watch a tremendous storm as the lightning flash lit the whiole bay at night. Special mention must go to all the food service and bar staff - always cheerful, polite and friendly.
The position is great too -just a few minutes to the lakeside at Paradiso, with a view to die for.
Can't recommend enough - just hope we won't be priced out in future....but there's always the two Ibis hotels next door. All in all 10/10

Room Tip: the rooms on the lake side of the hotel all have partial lake and mountain views, getting better as...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, Manager at Novotel Lugano Paradiso, responded to this review, September 6, 2012
Dear Novotel Guest,
Thank you for taking the time to give us your feed-back of your stay.
We very much appreciate your positive comments regarding your stay at the Novotel di Lugano Paradiso.
I have shared you comments with the team,so that tehy are aware of their contribution in helping to satisfy your and meet your expectations.
Positive feedback from statisfied clients is our greatest reward - thank you
We look to welcoming you again at Novotel Lugano-Paradiso
Kind regards
Christian Shreiner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2012

Stayed for 9 nights. Easy to find from Lugano Sud Autoroute junction. Great for families and facilties for business meetings look very good. Rooms are modern and sound insulation was good. The restaurant was not that bsuy when we were there but dont be put off as food is really excellent and kids menu is good value. Wifi worked well on our floors. If you like modern hotels and want to explore this beautiful area, this place is really good value for Switzerland.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed August 30, 2012

The hotel had just opened in July so everything very nice and new! Modern, clean, spacious, very accommodating. It is a bit of a walk (10-15 min) to the center of Lugano, but a very pleasant stroll. Ferry close by, so you could also go by boat, which is quite nice also. Pool area nice, but didn't use. Sign up for the rewards points and you can be notified of deals. We paid 50% less than actual rates. Other nice thing is if you are traveling with people that are on a budget, the IBIS and IBIS Budget are located in the same building. So technically you're all close together. Friends that stayed in those rooms also said were nice, but i can't comment. Highly recommend.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chalais, France
Top Contributor
114 reviews 114 reviews
84 hotel reviews
Reviews in 72 cities Reviews in 72 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed August 23, 2012

This is a great hotel, with good staff and excellent facilities, you are made welcome from the time you arrive,
The restaurant food is excellent and the location superb. Rooms are ultra modern with all hight tech connections in place WIFI is very quick.
The swimming pool is a delight, could have been made a little deeper but its nice.

The whole place has that new smell to it and is ultra clean.

Room Tip: Book in advance as this will become very popular
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 22, 2012

We stayed here for one night in July and one night in August en route to and from Florence. The hotel was very comfortable. We had one teenager with us and the room was fine. He was most impressed with the window between the room and bathroom becoming frosted or transparent at the flick of a switch -"cool".
The staff were friendly and helpful.
The pool was a welcome relief after a long journey and clever use of photographs of the lake projected onto the side wall next to the pool made good use of the side of the site. A pity the pool was closed at 8pm.
The hotel is very convenient to the lakeside and Lugano town centre. The underground parking on site was safe and convenient.
We did not eat at the hotel but the menu looked inviting and there were numerous guests eating in the restaurant overlooking the pool.
We felt this was the best Novotel we have stayed in.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Lugano Paradiso

Address: Viale San Salvatore 11 | Lugano Paradiso, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 40 Hotels in Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel Lugano Paradiso 4*
Number of rooms: 96
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