We stayed here for 2 nights. We booked about 30 mins before we arrived but everything was ready for our arrival. The staff were wonderful from the get go. We were addressed by our names by all the staff throughout our stay and the second morning the maitre'd even remembered our breakfast drinks order. We had our dinner in the hotel on our first night. The staff were amazing, very attentive and professional as you would expect from a 5* establishment, the food was wonderful ( and expensive!) and the crepe suzette which was cooked at our table was fantastic!
Our room was traditional 5* luxury with everything we could possibly need and we had wonderful views over the lake. Very glad we were in the older part of the building as the more modern side did not look at all attractive from the outside. Yes this is an "old" style hotel but that to us was all part if it's charm. We will definitely be returning to this hotel, as my husband says its like getting a hotel hug!
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