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“My Favorite Swiss Hotel” 5 of 5 stars
Review of Hotel Splendide Royal

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Hotel Splendide Royal
5.0 of 5 Hotel   |   Riva Caccia 7, Lugano 6900, Switzerland   |  
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Ranked #3 of 41 Hotels in Lugano
San Francisco, California
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“My Favorite Swiss Hotel”
5 of 5 stars Reviewed July 3, 2013 via mobile

For the experienced traveler its rare to find a near perfect hotel. This hotels physical site on the lake is perfect, quiet and ooder fantastic Italian decor. The food is wonderful, we had breakfast daily. Above all the service is splendid, warm, accurate concierge information. The was a minor weakness, the wine by the glass program was simply bad. I recommend a sommelier set up six interesting wines.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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285 reviews from our community

Traveler rating
    184
    76
    15
    5
    5
See reviews for
49
121
9
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mumbai
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2013

Beautiful views of Lake Lugano. Excellent hospitality. Rafael at the concierge and Fabrizio in the restaurant made each day of our stay special. The breakfast was outstanding. The hotel truly endeavours to fulfil every demand of its guests. Would definitely stay again.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed June 29, 2013

We stayed two nights at the Hotel Splendide Royal - we wish we could have stayed for longer. Everything exceeded our expectations. The staff were all so friendly and helpful. The concierge service was remarkable - they were extremely knowledgable and nothing was too much trouble. Breakfast was great - they even have a kids corner which our 11yr old son loved - the staff were all so nice to him and made him feel very welcome. The Hotel is in a great location about a short 10 minute walk along beautiful Lake Lugano. We are hoping to return one day soon.

Room Tip: We stayed in the new part of the hotel in a "Executive Deluxe room" which had a great size...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antwerp belgium
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 28, 2013

The hotel is an old palace that is renovated and keeps its old charm.
The hotel is on a good spot not to far from the shopping center with a vieuw of the lake.
The room is rather big and well maintaind.
The personel is always very friendly.
Very good breakfast.
The restaurant is of a high quality.
The only thing is that you have to known that there are two buildings (a classique and a modern) and its never mentioned. the classique one is the most beautiful.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 16, 2013

Stayed here with Tauck Tours (that's another review, Top Notch in every way). We had a lake front room. Large, well appointed, and of course the view was fantastic. The Staff was fantastic and helped us with our every need. Breakfast was always a feast to look forward to and the maître d' was....fantastic. The Hotel itself doesn't have a pool, but has access to an indoor one nearby, sure felt great on a rainy afternoon. Not sure when we're going back to Lugano, but we'll certainly be staying here

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jerusalem
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2013

- very nice room and a very nice view of the lake
- concierge extremely helpful
- very good breakfast
- friendly staff, trully professional

The pool and spa were closed but we were offered to use the spa of the sister hotel (Eden) which was really enjoyable!

Room Tip: we booked a room with a lake view and this is a must to really enjoy the location!
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Key West, Florida
Top Contributor
121 reviews 121 reviews
53 hotel reviews
Reviews in 49 cities Reviews in 49 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed June 5, 2013

We planned on staying in the Swiss alps this night but all the areas we wanted to visit were snowed in. Last weekend of may. The three passes thru the alps were closed.

We drove two hours down to Italy. Stopped in Lugano . No info. No wifi. Just drove round and after looking at the lake stopped here.

After two minutes in the lobby my wife comes out to the car and tells me this is going to be great. Reduced price and upgraded room. This was around 6PM.

Every thing from soup to nuts was outstanding. I can go into all the stuff we reviewers write about.. No need on this one. Just sit back and enjoy.

Yes it is expensive. We found out during our stay that it is a member on the"leading hotels".

We were heading to belligo on Lake Como and sharing a condo with a friend for a week. This was the perfect night for a couple before joining him.

I hope the hotel staff reads my review.

PS. I'm still mad about the bar service at the Lucerne Palace. Stayed few days earlier in late may. The Palace staff should come down to this hotel and witness service at its best.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Splendide Royal

Address: Riva Caccia 7, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Ticino > Lugano
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Lugano
#2 Business Hotel in Lugano
#3 Romantic Hotel in Lugano
#3 Luxury Hotel in Lugano
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Splendide Royal 5*
Official Description (provided by the hotel):
Housed inside an iconic Belle Epoque palace, the Splendide Royal is a refined hotel with a familiar atmosphere where 19th Century's grace blends with international contemporary flair. A state-of-the-art personilized service is provided by well trained and skilled staff, who quietly ensures the guests a pampering of local experience, through courtesy, dedication and attention to detail. Its tradition of hospitality, attentions and fine dining is valued by royal families, celebrities and famous artists since its opening in 1887. ... more   less 
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Also Known As:
Splendide Royal Hotel
Splendide Royal Lugano

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