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“Pleasantly Surprised... Great Value and Nice Property” 4 of 5 stars
Review of Hotel Delfino

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Hotel Delfino
3.0 of 5 Hotel   |   Via Casserinetta 6, Lugano 6902, Switzerland   |  
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Ranked #12 of 40 Hotels in Lugano
Fort Lauderdale, Florida
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
39 helpful votes 39 helpful votes
“Pleasantly Surprised... Great Value and Nice Property”
4 of 5 stars Reviewed July 21, 2014

The hotel was quite nice, clean and pleasant with great customer service. The single room was one of the largest that I experienced in Europe and having a balcony was a nice treat. The rooms are clean and comfortable. The rooms are air conditioned which made for a great and comfortable night's sleep. Some of the bathrooms have been updated, although mine had not. Breakfast was enjoyable and quite fulfilling.

The only downside to this hotel is that it is a bit removed from the center of the city and from the action. It does require a bit of a walk uphill to get back from anything you might want to do in the area.

  • Stayed July 2014, traveled solo
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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101 reviews from our community

Traveler rating
    31
    48
    16
    5
    1
See reviews for
21
36
8
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014 via mobile

Spacious single room (with a double bed) plus a good-size wardrobe, a small fridge and a small balcony with a little bit of lake view.

Good buffet breakfast in the restaurant (included in the room rate) with a variety of chooses (cold cut, cheese, boiled egg, cereal, bread, fresh fruit salad, etc.). Drinks, lunch and dinner are also served in the restaurant with good service!

The hotel is located in Paradiso area, within 10 min walk to the funicular station to Mount San Salvatore and also to the 2 supermarkets nearby. Though not located within the Lugano city centre, the city centre is easily reachable by 20 min walk or bus #2 with station right in front of the hotel. Bus #2 also passes the Lugano train station before arriving at the city centre.

Friendly and helpful staff - I always asked for travel advices from the reception every morning and they always gave me detailed advices! Also with the help of the shelf of travel leaflets right in front of the hotel reception !

Definite recommend this hotel to all who come to visit Lugano or Ticino region!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
Reviews in 35 cities Reviews in 35 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 18, 2014

Good clean hotel with average size rooms and with a very good buffet breakfast. Highly priced for its position. Not much around hotel and would look for something else closer to town and pay a bit more.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oirschot, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2013

Delfino Hotel in Lugano is a very friendly hotel. Every employee is aware that real customer-value is service, attention, hospitality and affinity.
Quality of food, whether it is breakfast, lunch or dinner is tasteful and excellent. (buono) The rooms are very nice and very clean.
The area of the hotel is quiet but 10 minutes walking you are downtown.
For young to old the place to be.

Ben Jamry

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed October 2, 2013

We stayed here for one night, and had booked 2 triple rooms. Rooms were neat and clean, as well as spacious. Swimming pool was excellent. They also provide breakfast , which is ok types.
Very near from Lugano Train Station , 3rd stop from the station. Lugano Lake is at 10 minutes walking distance from the hotel, and its beautiful. Monte Solaro is 2 minutes away from the hotel.

Overall a nice place to stay.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taunton, United Kingdom
Top Contributor
87 reviews 87 reviews
49 hotel reviews
Reviews in 50 cities Reviews in 50 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 6, 2013

The Delfino is a little way out from the city centre, towards Paradiso, but still easily walkable. The hotel staff, from reception to bar staff and cleaners, were all friendly and helpful. I thought the furnishing overall was pretty good for the price, and there is a large bar area leading out to the pool and terrace, which is nice on a sunny day. The pool is well maintained and has shower/changing facilities. The rooms are quite small, reasonably furnished and a decent bathroom, although we did not like the sliding door arrangement. The walls seem to be quite thin as there was some noise from the adjoining room (not the occupants fault - just normal moving around). We would certainly go back to this hotel again for a 1-2 night break.

Room Tip: The hotel backs on to the main railway line so rooms ending "14", which are at the far end...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langenthal, Switzerland
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 26, 2013

The hotel Delfino is quite close to the lake of Lugano (walking distance) but has as well an own quite big pool. Ideal for vacation as well as for meeting in larger groups. Free WiFi on the room. Parking garage (with an OK price). Sat afternoon to Sunday free parking in the blue zone next to it. Friendly and helpful staff.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Delfino

Address: Via Casserinetta 6, Lugano 6902, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 40 Hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Delfino 3*
Number of rooms: 50
Official Description (provided by the hotel):
The Delfino is close to lakeshore and next to the center. The owner family is managing the hotel since almost 30 years with their individual style. All rooms dispose of balcony and all comforts, like AC, Flat Screen-TV and W-Lan. During the summer season, make the most of the heated outdoor swimming pool and its relaxing, fully furnished, surroundings.Our Restaurant offers Mediterranean cuisine with fresh products an typical regional dishes. ... more   less 
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Also Known As:
Delfino Hotel Lugano

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