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“Fabulous Comfortable Family Friendly Hotel!!” 5 of 5 stars
Review of Hotel Delfino

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Hotel Delfino
3.5 of 5 Hotel   |   Via Casserinetta 6, Lugano 6902, Switzerland   |  
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10% off room rate
Ranked #10 of 42 hotels in Lugano
Durban, South Africa
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Fabulous Comfortable Family Friendly Hotel!!”
5 of 5 stars Reviewed July 25, 2013

We spent 3 nights in total at the hotel but not in succession - our first stay was for 2 nights and then we enjoyed an overnight stay en route Toscano back to Zurich - what a welcoming and comfortable stay on both occasions . The rooms with a lake view were spacious and comfortable - we stayed on the first floor the first time around and were fortunate to get rooms on the floor above the second time - both equally well equipped and just what a weary traveler needed!

Fresh towels and adequate toiletries - comfortable beds and TV if required which we did given that we traveled with a 4 year old!

The staff were friendly and more than accommodating even going to great lengthd on our second stay to ensure that our meal requirements were met when we suggested that we would be going out for a meal as we weren't happy to order from the dinner menu which was too similar to that offered on our first visit.

The hotel is a short walk from the town square and we made the most of it especially after dinner -

A fabulous swimming pool with poolside service is also available - nothing better after a few hours in a car!!

All in all - a fabulous and well priced hotel that we will most definitely visit again...and would recommend to all!!

Room Tip: Rooms with a lake view
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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89 people have reviewed this hotel

Traveler rating
    26
    43
    14
    5
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Stuttgart, Germany
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 15, 2013 via mobile

Stayed here early weekday, early January. The hotel is located close to the center in a slightly elevated area with partial views. The hotel restaurant and cafe area also features an outside terrace with pool area. Hotel style is slightly outdated ("Swiss Senior Citizen Style" ... Excuse my cynicism), but the whole property is very well kept and 100% clean. The rooms in the beforementioned style are good quality and beds are of high quality. Bathroom nothing fancy but again well kept and 100% clean. In the summer the pool area, I know from regular visits to this hotel, and adjacent terrace is a highlight of the hotel. All in all this is a place with a more fair room rate and that makes ist a rather good deal in Lugano. For dinner I recommend, provided you have a car, go to the close by Italian town ... E.g. Right there at the border post is Hotel Socrate with the similar named restaurant in the basement. Pizza and stuff at Italian prices. If you bring a little more time and have a car, even better is a ride to Mennagio in about 45 minutes, or even Bellagio by ferry boat.

Stayed January 2013, traveled on business
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Hollywood, Florida
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 21, 2012

This was a really nice hotel. The room was well-appointed. The pool area was very attractive. The staff was courteous and helpful. And the breakfast was the best we had in any of the hotels we stayed in while we were in Switzerland. It's quite a hike from the funicular, but the accomodations at the price make it more than worthwhile. We would gladly go back.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 9, 2012

Pros: great room, nice to go for a swim, reasonable price, VERY helpful English speaking staff, great breakfast. only con is that it is a bit of a walk to the pedestrian area/lake. I'd stay here again!

Stayed August 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed July 15, 2012

It's like having to pay extra for having an telephone or tv in my room. Another way to collect money from the guests.

Room is quite ok, but it smells in there. I guess it's because of the old carpeting on the floor which has seen it's better days.

Mr. Payne's Mattress-check is again ruthless and unforgiven: THE MATTRESSES are too hard!
After a week I spend in Delfino I had to visit my chiropractic to get my back in shape again. I can only recommend for someone very heavy, or to the one who sleeps on the stomach.

Another ridiculous thing: In the hotel-book is written that keeping own foodstuff in the hotel fridge/minibar is forbidden, and that the guests could be charged extra for that. Hey; what am I paying for? What is good in minibar is that one drink (costs 4 chf) is offered you free of charge.

Breakfast is ok, nothing extra but basic swiss brekfast. Mr. Payne was though missing his eggs and bacon. Also tea served was just "black tea" without possibility to choose from different varieties.

There's nothing in Delfino what would lift it above the other 3-stars in Lugano.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Punta del Este, Uruguay
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 7, 2012

..but lousy restaurant. Add-on charges. Poor Internet (extra 5,00) connection.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 31, 2012

We very much enjoyed our stay. Lovely walk to the city center and lake. Our room had a gorgeous view of the lake and mountains, was quiet enough that even at night we could leave the door to our patio open for the wonderful air.

Room Tip: Spend a little more and get a room on an upper floor with a view of the lake. It's worth it.
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  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Delfino

Address: Via Casserinetta 6, Lugano 6902, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Ticino > Lugano
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 42 hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Delfino 3.5*
Official Description (provided by the hotel):
The Delfino is close to lakeshore and next to the center. The owner family is managing the hotel since almost 30 years with their individual style. All rooms dispose of balcony and all comforts, like AC, Flat Screen-TV and W-Lan. During the summer season, make the most of the heated outdoor swimming pool and its relaxing, fully furnished, surroundings.Our Restaurant offers Mediterranean cuisine with fresh products an typical regional dishes. ... more   less 
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Also Known As:
Delfino Hotel Lugano

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