Stayed here early weekday, early January. The hotel is located close to the center in a slightly elevated area with partial views. The hotel restaurant and cafe area also features an outside terrace with pool area. Hotel style is slightly outdated ("Swiss Senior Citizen Style" ... Excuse my cynicism), but the whole property is very well kept and 100% clean. The rooms in the beforementioned style are good quality and beds are of high quality. Bathroom nothing fancy but again well kept and 100% clean. In the summer the pool area, I know from regular visits to this hotel, and adjacent terrace is a highlight of the hotel. All in all this is a place with a more fair room rate and that makes ist a rather good deal in Lugano. For dinner I recommend, provided you have a car, go to the close by Italian town ... E.g. Right there at the border post is Hotel Socrate with the similar named restaurant in the basement. Pizza and stuff at Italian prices. If you bring a little more time and have a car, even better is a ride to Mennagio in about 45 minutes, or even Bellagio by ferry boat.