The staff that Alice employs are friendly and very competent. Quite often, Alice is there and takes time to talk to her customers - especially if you're a frequent visitor or you have children (we're both).
The food is all cooked freshly and is all as natural as possible. This means it is excellent.
You have indoor seating for winter and summer sees you outside under the umbrellas on Lungo Lago - your view of the lake and mountains is extremely pleasant.
In Swiss terms, it's at the expensive end of well-priced but the food and atmosphere are worth it. The staff also are able to speak English and German on top of the local lingo which is of course Italian.
Highly recommended unless you're in a rush.
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