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“Hotels fine; watch they don't double charge you” 4 of 5 stars
Review of Hotel Colorado

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Hotel Colorado
3.0 of 5 Small Hotel   |   Via Clemente Maraini 19 | Via Adamini 20, Lugano CH-6907, Switzerland   |  
Hotel amenities
Ranked #9 of 25 Lugano B&B and Inns
Geelong, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Hotels fine; watch they don't double charge you”
4 of 5 stars Reviewed June 10, 2010

Lugano is a lovely place and the hotel is nice and the staff were friendly. I booked my trip on Hotels.com and was charged twice by the hotel for a one night stay. I have tried to get them to rectify this from Australia (where I live) and they have ignored me. Travellor beware.

  • Stayed May 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 reviews from our community

Traveler rating
    7
    16
    16
    6
    2
See reviews for
7
13
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Swedish first
  • Any
English first
Fanø, Denmark
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 16, 2010

Booked the hotel through a tourism(!) conference web site, with a substantial discount. Obviously family-run, with the peculiarities that can add. A nice feature was however that smooth/quiet jazz seemed to be the preferred background sound for hotel lobby as well as restaurant. The hotel is around 10 minutes walk from the city centre (where also nearest supermarket is found) down a STEEP hill, also around 10 mins. from central train station. Bus stop (Tassino) right outside.

  • Stayed February 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 26, 2009

Stayed here for two nights in September 2009. Staff unhelpful and bordering on rude. Main reception area and lounge shared with a bicycle showroom ! Accommodation very basic. Room safe not working and fan removed from room after first night. Entry to bedroom via shower & toilet. Shower in rooms very dangerous - no shower door , entry from hallway via narrow vertical access , necessitating stepping over low tiled wall into shower unit. My wife stubbed and bruised her foot attempting to get in. Would not stay again.

  • Stayed September 2009
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
287 reviews 287 reviews
127 hotel reviews
Reviews in 105 cities Reviews in 105 cities
230 helpful votes 230 helpful votes
3 of 5 stars Reviewed October 21, 2008

Hotels are expensive in Switzerland! Then again, most things are in this country and hotel are no exception. Despite searching long and hard on the internet, the best rate that we found was via the Swiss Tourism office. We had to do it the old fashion way and book via the tourism office. We paid directly by credit card to the office and they gave us an email confirmation which we showed to the hotel. The rate was a bit more than £100 for a triple room (two single beds with a very bad roll-away cott) which is bit more expensive than a hotel room in Tokyo which includes breakfast!

Otherwise, the hotel is in an OK location but is about a 15-20 minute walk to the major 'downtown' of Lugano and about the same distance to the lake. There is not much in the vicinity of the hotel so you will be doing quite a bit of walking. There are some buses but it always seemed easier to walk. You can also walk from the train station which is also about 15 minutes away.

The hotel has an '80's feel to it and is decorated similarly. It doesn't appear to be family run, but it seems quite casual as employees don't really appear to be uniformed. The receptionist reminded me of a big Italian mama who was welcoming but not terribly proficient. There was a lot of concern that I didn't have a 'voucher' from the tourism office despite having an email to confirm that it had been paid and the hotel was to bill the tourism office. It wasn't dealt in a very proficient manner and it required two trips back to the reception from my room to sort it out.

The lobby is modest and has a small bar downstairs. Everything is brown and orange tiles. There appears to be some meeting rooms for some low level corporate functions. There is also a lonely stand alone PC from the 1990's in the lounge area and it is about 5CHF for 10 minutes or some rip off price.

The rooms are nothing special and very simple. Our room looked out into a parking lot and a bike shop. The room was very clean but this is typical for Switzerland. The bathroom was immaculate and had an interesting cut away shower. The beds were OK, the roll away bed was terrible and collapsed just sitting on it. The TV was just tiny and there were very few furnishings in the room at all.

Breakfast was very meager and in a sunny, simple breakfast room just off the reception. It consisted of some OK bread but a modest selection of cold cuts, cheese and some jams. There was also some cereals and nothing hot.

After check out, we asked to leave our bags behind and were just told to leave it in the meeting room. Since 'it's Switzerland' we thought that was fine and it was in the end.

Overall, a very, very simple hotel which would be just great if it was half the price paid but it was poor value overall.

  • Liked — cleanliness
  • Disliked — poor value for money
  • Stayed August 2008, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Bedfordshire, England
Top Contributor
76 reviews 76 reviews
29 hotel reviews
Reviews in 46 cities Reviews in 46 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed August 5, 2008

Nice Hotel.
Nice Staff.
English speaking

Expensive by normal European standards, but cheaper than most hotels in Lugano.
15 minutes walk from the town centre.

Slightly disappointing breakfast - limited choice - plenty of food available though.

No evening meals provided (although you can order in Pizzas). There are loads of places to eat in Lugano though, and all appear to be good (if a bit pricey).

Comfortable, clean rooms, no bath in my room, just a shower, probably this is true for all rooms.

Wi-fi is available from Swisscom (at Swisscom's usual "rip off" prices - 40 dollars for 60 minutes)

  • Liked — Nice people
  • Stayed July 2008, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Moscow
1 review
3 of 5 stars Reviewed June 17, 2008

Quite a nice hotel not far from central shopping street and railway station. The rooms differ depending on the floor. We lived on the 1st floor in a little room without balcony, facing a quiet street with a view to bicycle shop and a small church. No conditioner but an electric fan :) Minibar, tv, safe, phone, computer connection, Wireless, hairdryer - everything was OK except TV that had lost color from time to time. Cleaning is more or less OK though service ladies did not change coffee and tea packs and not always used vacuum cleaner.
We liked very much service in a bar and at breakfast room (the breakfast was frugal as anywhere in such kind of hotels). The host is extremely friendly man who speaks fluent French and English. All other staff is also helpful and friendly.
Overall, the hotel satisfies it's class and no sense to wait something extraordinary from it :)

  • Liked — Staff and location
  • Disliked — Small rooms without balcony
  • Stayed June 2008, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Colorado

Address: Via Clemente Maraini 19 | Via Adamini 20, Lugano CH-6907, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #9 of 25 B&Bs / Inns in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Colorado 3*
Number of rooms: 34
Reservation Options:
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Also Known As:
Minotel Lugano

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