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“Better than a 3 star” 5 of 5 stars
Review of Hotel Federale

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Hotel Federale
3.0 of 5 Hotel   |   via Paolo Regazzoni 8, Lugano 6900, Switzerland (Formerly Minotel)   |  
Hotel amenities
Ranked #9 of 41 hotels in Lugano
London, UK
Top Contributor
179 reviews 179 reviews
23 hotel reviews
Reviews in 68 cities Reviews in 68 cities
69 helpful votes 69 helpful votes
“Better than a 3 star”
5 of 5 stars Reviewed April 25, 2014

Hotel Federal is officially a 3 star hotel but I would rate it higher than this. It is situated opposite the railway station and is a 5 minute walk down a sloping path, although the hotel runs a free shuttle bus to the station. The staff on reception are very friendly, happy to help with information on sightseeing and restaurants and always have a supply of free chocolate.

We booked two adjoining rooms for my wife and I and our two young sons. One of the rooms had 2 twin beds and the other had three twin beds. One had a bathroom with a shower and the other had a bathroom with a bath. One had a small balcony. There was plenty of storage space, although no drawers. Each room had a TV and safe. One of the safes was not working as it had a low battery. We mentioned this to reception and it was fixed in a matter of minutes. One day when our rooms hadn't yet been cleaned we asked reception whether they could be cleaned and within a matter of minute two chambermaids arrived.

Breakfast is served in the restaurant on the ground floor. It was OK but nothing special. There is a limited choice of cereals and home made muesli. The choice of fruit is not great. There is a good selection of fresh bread, with jams and cheeses.

There is a bar and quite often we got drinks to take back to the room. There is internet access here.

The hotel is a few minutes walk into the centre of Lugano. The walk is down hill on the way into the centre and, on the way back, you can either walk up hill or take the funicular to the station and walk down to the hotel.

One nice touch when we left was that the hotel presented us with a jar of locally produced honey. It is small touches like this that make this a great place to stay. I would definitely recommend this hotel.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGalliker, Owner at Hotel Federale, responded to this review, May 14, 2014
Dear Richard035,
Thank you very much for having visited our Hotel Federale and thank you also for taking your time in writing about your stay.
We are delighted that you and your family have enjoyed your stay with us in Lugano and we hope we can be of service to you on your next visit to Lugano.
With kindests regards
Roland Galliker and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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123 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Geneva, Switzerland
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 14, 2014

Hotel Federale is very close to the train station. Our room on the 5th floor has a circular balcony which offers the best view over the lake, mountains and glittering lights at night.

The hotel is managed by two brothers of same owner family since 1923.
Very clean, fine and thoughtfully furnished room, homey and comfy.

Lugano town and lake promenade is five-minute walk downhill.

Great location, very friendly host and staff. Highly recommend.

Round the corner the only pasta shop in Lugano offers great choice for lunch where pastas are freshly made everyday by Italian chef.

January to March is relatively quiet in Lugano but we had a perfect winter stay in warm, sunny Lugano and Hotel Federale.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGalliker, Owner at Hotel Federale, responded to this review, March 6, 2014
Dear Troy N,
Thank you very much for staying at our Hotel Federale in Lugano and thank you for taking time in wirting a review about your stay.
Thank you for your compliments and thank you for having also written about our new Pasta Shop Pasta e Pesto which we opened in January.
Looking forward to welcoming you back to our hotel on your next trip to Lugano.
With kindests regards
Roland & Thomas Galliker and Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Top Contributor
65 reviews 65 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed December 4, 2013

We arrived at the station above and quickly realised the map to get to this hotsl involved stairs to start with. That's ok if you have light luggage but we were from Australia and had 25kg suitcases and back packs. If you have this you should exit the station and turn right where you will see a roundabout where you can cross the road safely to the ramp/footpath that leads to the hotel. This is the beginning of walking down hill and climbing back up again over and over for your stay in beautiful Lugano. We arrived at the hotel and were told of an upgrade to a superior room from our booked comfort room. Wow we were very grateful not yet realising how grateful. We got to our room and the view was amazing. It overlooked the water, the mountains, Monte Bre and the old city oh we couldn't believe it. After settiling in we went for a walk. The only way I can describe to get to the old town is treating the hotel as a clock that is positioned at 6o'clock and you have to go past 9 o'clock to get to 12 o'clock or the other way past 3 o'clock to get to 12 o'clock . Both ways take the same time and both ways are down a steep hill that is not a,problem to get down but getting back up is oh so tiring. You get to eat what you want then climb the hill to pay for it. Haha. One big suggestion fro eating here was as you walk straight down the hill (you can veer left down some other hill) keep straight and at the bottom the funicular is there and it is a square. You can either now ever left to the building in fron of you or right. If you veer right you will walk toward the best Italian eatery for rolls, pizza, hot food you name it. For evening meals once you get this stall, turn right and walk not very far (probably 10-20metres) and turn left and you will see the sign La Tinera. This restaurant offers great traditional Italian meals and has a menu out the front so you can decide if it's for you. Just one word of warning for the shoppers, this place is pretty much shut down for Sundays. That was a let down but we made that day the one to walk the lake and have a lovely meal at one of the few places open in the square (the only place to find somewhere to eat and drink). Back to the hotel. We did have an evening meal here just to give it a go and it didn't disappoint. Very nice food and the waiter was very attentive. This is where you have breakfast in this part of the hotel and breakfast was full of the traditional Italian/Swiss food. Heaps of fruit, breads, cereal, pastries, meats and cheese and coffee. Very very nice. Upon checking out of the hotel we received a lovely little Christmas sack with lollies. A nice touch. We would recommend this hotel without doubt,

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGalliker, Owner at Hotel Federale, responded to this review, March 6, 2014
Dear Crab67tkf,
Thank you very much for having stayed at our Hotel Federale in Lugano and for taking time to write a very long and detailed review, not only about our hotel, but also about Lugano.
We look forward to welcoming you back should your trip take you again in our region.
With kindests regards
Roland Galliker and team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, null, Singapore
Top Contributor
76 reviews 76 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 1, 2013 via mobile

Hotel is located at a downhill. From station, you need to walk a distance even through it look near (downhill). It's still walkable but maybe a challenge if you have big baggages. Luckily for us, we seek the hotel assistance to send us to the station when we checkout. We don't have to push our baggages uphill to reach the station.

The location is near to shopping streets estimate walk 5-7mins base on my speed.

The rooms are good even through we are at level 1 just a floor above the reception and breakfast restaurant. The family room is accommodating for 5 persons. There is separate keys to lock the 2 internal rooms.

We appreciate all the help provided by the hotel staffs especially the front desk team. They really nice to us. No language issue (english)and its a popular hotel. The breakfast is pretty simple but still acceptable.

But the service at the restaurant should improve since we observe different treatment between Asians and Westerns.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGalliker, Owner at Hotel Federale, responded to this review, November 10, 2013
Dear MouseAK
Thank your very very much for your review and comments regarding your stay at our Hotel Federale in Lugano.
We are happy that you have enjoyed your stay in our family rooms and that you got some help with our hotel car to go back up to the train station. The beauty of Lugano is that it is built on hills and from each one of them you have a different view. "Unfortunately", it also means some climbing, but also some quiet, away from the noise of the activities on the piazzas, which are still within walking distance.
We hope you will consider again our Hotel Federale on your next trip to Lugano, and remain,
With kindests regards
Roland & Thomas Galliker & Team
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Christchurch, New Zealand
Top Contributor
83 reviews 83 reviews
73 hotel reviews
Reviews in 62 cities Reviews in 62 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 27, 2013

This hotel is a short steep walk down from the railway station (don't take the funicular down like we did as you have to walk right back up again). Our room was spacious and comfortable with a good bathroom. The dining room offers lunch and dinner. The breakfast buffet offered a good selection. The staff were friendly and efficient. The old town and lake is a 5 minute walk below the hotel. This hotel is really not suitable for those not able to handle the steep paths up to the station and down to the old town.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGalliker, Owner at Hotel Federale, responded to this review, November 10, 2013
Dear NZGrant,
Thank you very much for having stayed with us at the Hotel Federale in Lugano and also for taking the time in writing a review and rate us here on Tripadvisor.
We are happy to hear that you have enjoyed your stay in Lugano and also the description of the location of our hotel is very accurate.
We would be very happy if you would consider our hotel again on your next trip to Southern Switzerland in Lugano.
With kindests regards
Roland & Thomas Galliker and team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Alamos, New Mexico
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 24, 2013

Close to bus & train transportation, and downtown, although a fair amount of hill-climbing required. Helpful, professional staff. Nice quiet bar area. Nice variety of cold breakfast items & breads in the morning.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGalliker, Owner at Hotel Federale, responded to this review, November 10, 2013
Dear Bruce E.
Thank you very much for having stayed at our Hotel Federale in Lugano and thank you also for having taken the time to post a review and rate us. Thank you for the compliments on our staff and our cold breakfast selection.
We would be very happy to welcoming you again on your next visit to Lugano.
With kindests regards
Roland & Thomas Galliker & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 8, 2013 via mobile

Found this hotel in the center for one night, friendly end gentile staff. We had a very large room end bathroom because of the two children. Everything very clean. A traditional breakfast for a good start. I raccomand this hotel.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGalliker, Owner at Hotel Federale, responded to this review, October 19, 2013
Dear Freseat,
thank you very much for having stayed with us and for taking the time in writing a comment here on Tripadvisor.
We are pleased that you have enjoyed your stay and we look forward to welcoming you again to our Hotel Federale on your next visit to Lugano.
With kindests regards
Roland Galliker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Federale

Address: via Paolo Regazzoni 8, Lugano 6900, Switzerland (Formerly Minotel)
Location: Switzerland > Swiss Alps > Ticino > Lugano
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #9 of 41 hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Federale 3*
Official Description (provided by the hotel):
Family run since 1923, near train station and bus terminal to Tirano, Milano, Bernina Express and Palm Express. Single, double, triple and four bedded rooms. Restaurant with terrace. Underground parking. Wlan. In old city center of Lugano, but on a hill. ... more   less 
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Also Known As:
Minotel Hotel Federale
Minotel Hotel Lugano
Minotel Lugano
Lugano Minotel

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