Hotel is located at a downhill. From station, you need to walk a distance even through it look near (downhill). It's still walkable but maybe a challenge if you have big baggages. Luckily for us, we seek the hotel assistance to send us to the station when we checkout. We don't have to push our baggages uphill to reach the station.
The location is near to shopping streets estimate walk 5-7mins base on my speed.
The rooms are good even through we are at level 1 just a floor above the reception and breakfast restaurant. The family room is accommodating for 5 persons. There is separate keys to lock the 2 internal rooms.
We appreciate all the help provided by the hotel staffs especially the front desk team. They really nice to us. No language issue (english)and its a popular hotel. The breakfast is pretty simple but still acceptable.
But the service at the restaurant should improve since we observe different treatment between Asians and Westerns.
- Official Description (provided by the hotel):
- Family run since 1923, near train station and bus terminal to Tirano, Milano, Bernina Express and Palm Express. Single, double, triple and four bedded rooms. Restaurant with terrace. Underground parking. Wlan. In old city center of Lugano, but on a hill. ... more less
- Reservation Options:
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- Also Known As:
- Minotel Hotel Federale
- Minotel Hotel Lugano
- Minotel Lugano
- Lugano Minotel