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“Good location and nice family room” 4 of 5 stars
Review of Hotel Federale

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Hotel Federale
3.0 of 5 Hotel   |   via Paolo Regazzoni 8, Lugano 6900, Switzerland (Formerly Minotel)   |  
Hotel amenities
Ranked #8 of 42 hotels in Lugano
Singapore, null, Singapore
Top Contributor
65 reviews 65 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
“Good location and nice family room”
4 of 5 stars Reviewed November 1, 2013 via mobile

Hotel is located at a downhill. From station, you need to walk a distance even through it look near (downhill). It's still walkable but maybe a challenge if you have big baggages. Luckily for us, we seek the hotel assistance to send us to the station when we checkout. We don't have to push our baggages uphill to reach the station.

The location is near to shopping streets estimate walk 5-7mins base on my speed.

The rooms are good even through we are at level 1 just a floor above the reception and breakfast restaurant. The family room is accommodating for 5 persons. There is separate keys to lock the 2 internal rooms.

We appreciate all the help provided by the hotel staffs especially the front desk team. They really nice to us. No language issue (english)and its a popular hotel. The breakfast is pretty simple but still acceptable.

But the service at the restaurant should improve since we observe different treatment between Asians and Westerns.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGalliker, Owner at Hotel Federale, responded to this review, November 10, 2013
Dear MouseAK
Thank your very very much for your review and comments regarding your stay at our Hotel Federale in Lugano.
We are happy that you have enjoyed your stay in our family rooms and that you got some help with our hotel car to go back up to the train station. The beauty of Lugano is that it is built on hills and from each one of them you have a different view. "Unfortunately", it also means some climbing, but also some quiet, away from the noise of the activities on the piazzas, which are still within walking distance.
We hope you will consider again our Hotel Federale on your next trip to Lugano, and remain,
With kindests regards
Roland & Thomas Galliker & Team
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111 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Christchurch, New Zealand
Top Contributor
72 reviews 72 reviews
63 hotel reviews
Reviews in 53 cities Reviews in 53 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 27, 2013

This hotel is a short steep walk down from the railway station (don't take the funicular down like we did as you have to walk right back up again). Our room was spacious and comfortable with a good bathroom. The dining room offers lunch and dinner. The breakfast buffet offered a good selection. The staff were friendly and efficient. The old town and lake is a 5 minute walk below the hotel. This hotel is really not suitable for those not able to handle the steep paths up to the station and down to the old town.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGalliker, Owner at Hotel Federale, responded to this review, November 10, 2013
Dear NZGrant,
Thank you very much for having stayed with us at the Hotel Federale in Lugano and also for taking the time in writing a review and rate us here on Tripadvisor.
We are happy to hear that you have enjoyed your stay in Lugano and also the description of the location of our hotel is very accurate.
We would be very happy if you would consider our hotel again on your next trip to Southern Switzerland in Lugano.
With kindests regards
Roland & Thomas Galliker and team
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Los Alamos, New Mexico
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 24, 2013

Close to bus & train transportation, and downtown, although a fair amount of hill-climbing required. Helpful, professional staff. Nice quiet bar area. Nice variety of cold breakfast items & breads in the morning.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGalliker, Owner at Hotel Federale, responded to this review, November 10, 2013
Dear Bruce E.
Thank you very much for having stayed at our Hotel Federale in Lugano and thank you also for having taken the time to post a review and rate us. Thank you for the compliments on our staff and our cold breakfast selection.
We would be very happy to welcoming you again on your next visit to Lugano.
With kindests regards
Roland & Thomas Galliker & Team
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 8, 2013 via mobile

Found this hotel in the center for one night, friendly end gentile staff. We had a very large room end bathroom because of the two children. Everything very clean. A traditional breakfast for a good start. I raccomand this hotel.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGalliker, Owner at Hotel Federale, responded to this review, October 19, 2013
Dear Freseat,
thank you very much for having stayed with us and for taking the time in writing a comment here on Tripadvisor.
We are pleased that you have enjoyed your stay and we look forward to welcoming you again to our Hotel Federale on your next visit to Lugano.
With kindests regards
Roland Galliker
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Reading, United Kingdom
Top Contributor
110 reviews 110 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 21, 2013

One of the few remaining family run hotels in Lugano and it has a very warm feel as all staff from reception, to the maids, and waiters were very friendly.

The room was of a good size, very clean, with very comfortable bed and high quality bed lined. Some of the furniture was borderline old/vintage but on the whole good and charming; although the armchair should be re-upholstered. The bathroom was brand new as it had recently been refurbished and very nice. The room had a nice large balcony with partial view of lake Lugano. No aircon in the room which mean the room was rather hot at night for sleeping as it was about 30C during the day. But I understand they are progressively installing it in the rooms.

The free wifi worked very well.

The gym/spa was a let down as the gym portion was very small and also used to store furniture which I believe is rather a health & safety hazard. Also there was no aircon which means it was very hot in the basement to use the treadmill or bike. The spa area with sauna was basically turned off so I assumed one had to prebook to use it, which is rather cumbersome. Might just be better to do away with the whole thing and not advertise it rather than disappointing customers who want to use it. Also there was no wifi connecting in the gym.

I stayed nearly a week and had halfboard, which meant I ate dinner every night at the hotel. The menu was varied and always delicious and the service excellent. I recommend it. And the old owners of the hotel came round every evening to greet the customers which I thought was a very nice touch.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGalliker, Owner at Hotel Federale, responded to this review, October 19, 2013
Dear Mitch B,
thank you very much for having stayed with us and for your comments, which are very helpul.
Gym and sauna in summer: yes, it is messy, but in summertime it is hardly used and we use it, but as you point out we better should not, as a sort of storage room.
Starting March 2014 we will have a gentleman overlooking the area and offering massages, so the area will be more alive and well kept.
Thank you for the compliments regarding the restaurant and the friendliness of our staff, which are two point very important to us.
Thank you again for staying with us and having taken the time to write us, and we look forward to welcoming you back to our hotel on your next visit to Lugano.
Roland Galliker
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New York, New York
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 11, 2013

We stayed in the family room on the first floor with the big balcony and really enjoyed our stay. As a family of five it was a terrific setup and we all fit very well. The large family room fits 3 and the connected room held the other two kids. Lugano is an expensive city and the hotel represented a good value. In an effort to save money we bought pizza from the restaurant at the train station and ate on the balcony. Great way to spend an evening. Air conditioning was a big bonus as it was extremely warm.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGalliker, Owner at Hotel Federale, responded to this review, August 13, 2013
Dear Family rxrteam,
thank you very much for having stayed with us and for your time in writing a review.
We are happy to hear that you enjoyed your stay in Lugano and we look forward to welcoming you back here some day.
Roland Galliker
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Fort Myers Florida
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 8, 2013

The Hotel Federale is a nice hotel close to the city center. It had the feeling of a once very formal upscale hotel with high ceilings and a grand marble staircase. We visited in August so it was very warm and the rooms are not air conditioned. There was a fan which helped but it was still very warm. We had requested a room for 4 and we were really squeezed in to the room that already had too much furniture before the extra beds. We slept with the windows open due to the heat and the noise and fumes from the cars on the street were not appealing. The staff was very friendly and helpful and spoke english so this was very helpful. The parking was a bit difficult and pricey. The breakfast was good but nothing too spectacular.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGalliker, Owner at Hotel Federale, responded to this review, October 19, 2013
Dear CMelloh,
thank you very much for having stayed with us in August 2013, which indeed was a very warm month this year. Regarding airconditioning, some rooms do already have it, and other will be fitted with this coming winter, during our slower season. Due to the fact that we are a very old building and in the old city, we have to do it slowly and finding each year architectonical solutions for almost every single room.
We thank you for your comments which helps us to improve continuosly and we hope we will be able show you a better hotel on your next visit to Lugano.
With kindests regards and thank you again for your visit and your comments.
Roland Galliker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Federale

Address: via Paolo Regazzoni 8, Lugano 6900, Switzerland (Formerly Minotel)
Location: Switzerland > Swiss Alps > Ticino > Lugano
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #8 of 42 hotels in Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Federale 3*
Official Description (provided by the hotel):
Family run since 1923, near train station and bus terminal to Tirano, Milano, Bernina Express and Palm Express. Single, double, triple and four bedded rooms. Restaurant with terrace. Underground parking. Wlan. In old city center of Lugano, but on a hill. ... more   less 
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Also Known As:
Minotel Hotel Federale
Minotel Hotel Lugano
Minotel Lugano
Lugano Minotel

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