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“Easily accessible from center, nice facilities, excellent quality/price ratio” 4 of 5 stars
Review of Hotel Admiral

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Hotel Admiral
4.0 of 5 Hotel   |   Via Geretta 15, Lugano 6902, Switzerland (Formerly Holiday Inn Lugano Centre)   |  
Hotel amenities
Ranked #33 of 40 Hotels in Lugano
Japan
Top Contributor
73 reviews 73 reviews
49 hotel reviews
Reviews in 44 cities Reviews in 44 cities
52 helpful votes 52 helpful votes
“Easily accessible from center, nice facilities, excellent quality/price ratio”
4 of 5 stars Reviewed April 13, 2009

The Holiday Inn Lugano Centre has received mixed feeling on tripadvisor, so I reluctantly booked a room there, as the whole city seemed overbooked during Easter. I was pleasantly surprised. The location is fine, although not in the old town, the center of the city can be accessed by foot (15-20 minutes), train (1 stop), buses (lines 1 & 2) and even boat! The hotel is a modern building, certainly lacking charm by with good amenities. Especially pools - one indoor (heated and open from 7 to 22, which is really convenient for a quick swim) with a sauna and one one the roof with a view on the lake (only in summer).
Rooms are comfortable, with a good size (2 beds, a desk, a small table, 2 chairs) and a good bathroom. Indeed, phonic isolation could be better, as you can hear some noise from the next room through the connecting door - the sound level still remains perfectly acceptable. Staff is helpful, recommended some great local restaurant. Finally, breakfast (included in our price) was great, they even offered a large selection of chocolate dish for Easter!
I would go back there, especially as the quality-price ratio was really good.

  • Stayed April 2009, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLugano, Direzione at Hotel Admiral, responded to this review, August 31, 2009
Dear Mrs Sanji
Thank you very much for your positive comment about our hotel. we are glad to have a guest such you. so that don't hesitate to contact as the next time you will decide to came in lugano.
All the best for the GM Andrea Corrias and all my staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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214 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Lisbon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 12, 2009

I do not know how this hotel can be a 4 star hotel. It is really bad and dirty. In fact the worst 4 star hotel I've have seen.
There are lot of hotels in Lugano. Do not hesitate: choose another one!

  • Stayed April 2009, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLugano, Direttore at Hotel Admiral, responded to this review, August 31, 2009
Dear Family
we are thery sorry about your last bad experience in our hotel. we know that the hotel needs a renovation and we are working for that. we hope that the next time you will decide to came in lugano try to see if we have made something new. at the moment we have been glad to have your family as our guest.
all the best GM Andrea Corrias and all my staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
panama city, panama
1 review
2 of 5 stars Reviewed March 5, 2009

Be carefull the people at the front desk is a mess, they tell you one thing and after charge what they want even if you dont sign the receipt. The manager at front desd called Mrs. Schmidt is a very unfriendly and agressive person.
The room had a very bad odor , i asked them to spray something in the room but they just didnt care. The breadfast was regular.

  • Stayed February 2009, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLugano, Direttore at Hotel Admiral, responded to this review, August 31, 2009
Dear Guest,

we are very sorry about your negative experience in our hotel. we know that the hotel needs some works to be renovated and we are working for that. I'm so sorry also for the chef of reception, it's very strange about her because i can tell you that she is not unfriendly and aggressive person, and she is very sorry about your comment. But we need this kind of comment to try to became better and better, so that the next time you will came back in lugano you can see our changing.
At the moment we have been glad to have your family as our guest.
All the best GM Andrea Corrias and all my staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 31, 2008

Good central hotel, 2 mins walk to the lakeside. Rooms were clean and typical of a business hotel. Rooftop pool was great and gave great views of lake and area. Loads of restaurants and cafes all within walking distance

  • Liked — Rooftop pool
  • Stayed August 2008, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLugano, Direttore at Hotel Admiral, responded to this review, August 31, 2009
Dear Victoria,

thank you very much for your nice comment into to tripadvisor. we need clients like your family. all our staff will be very glad to geust you again in lugano, so don't esitate to contact us when you need to came here.
all the best.
GM Andrea Corrias and all my staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Admiral

Address: Via Geretta 15, Lugano 6902, Switzerland (Formerly Holiday Inn Lugano Centre)
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Admiral 4*
Number of rooms: 92
Official Description (provided by the hotel):
The Holiday Inn Lugano Centre welcomes you to Ticino!The hotel is located in the residential area of Lugano Paradiso, a few steps from the lake shore and the city centre. Its proximity to the highway exit Lugano South (only 200 m.), Agno Airport and the Exhibition ground is an unquestionable plus.Situated just behind the hotel, the funicular of San Salvatore climbs upward to the summit allowing wonderful views over the landscape. A typical train slogs up Monte Generoso which is an ideal starting point for excursions at altitude. Monte Lema is perfect for skiers and Monte Tamaro houses an Adventure Park for reckless sportsmen.The neighbourhoods offer plenty of chances for amusement, such as the three Casinos of Lugano, Campione d Italia and Mendrisio, attached to the shopping centre Fox Town housing several outlets with over 250 famed brands (Adidas, Armani, Dior, Gucci, Nike...). Shopping buffs can satisfy their cravings strolling around Via Nassa.The Holiday Inn Lugano Centre has 92 standard and superior rooms, provided with air conditioning, Pay TV and ADSL Internet access. Guests can make the most of a gym, an indoor and an outdoor swimming pool on the panoramic terrace, a sauna and a solarium, as well as the Nelson Restaurant and the Admiral Bar. A well-equipped meeting room can accommodate up to 50 delegates. ... more   less 
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Also Known As:
Holiday Inn Lugano Centre Hotel Lugano
Lugano Holiday Inn

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