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“Excellent staff and perfect location” 5 of 5 stars
Review of Lugano Dante Center Swiss Quality Hotel

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Lugano Dante Center Swiss Quality Hotel
4.0 of 5 Hotel   |   Piazza Cioccaro 5, Lugano 6900, Switzerland   |  
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Ranked #1 of 40 Hotels in Lugano
Barcelona, Spain
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Excellent staff and perfect location”
5 of 5 stars Reviewed August 25, 2014

The Dante certainly lived up to it's excellent reviews. The hotel is perfectly located right in the centre of town, a very short walk to the lake, shopping and places to eat and drink. The hotel is very efficient, friendly and comfortable. The staff are amazing, really making the extra effort to effort and lots of thought has been put into all the small touches that make you smile.This special attention to detail starts before you arrive, I recommend taking advantage of the online check in.
The room it's self was very clean, quite and conformable. We were also given a free up grade. The buffet breakfast has a lot of choice and was well prepared.
If you are looking for a stylish modern boutique hotel this may not be for you. We found this hotel perfect for Lugano, clean, perfect location, very friendly and a good nights sleep. Thank you to all the staff at Lugano Dante for making it a wonderful stay. I look forward to coming back.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarloFontana-GM, Direttore at Lugano Dante Center Swiss Quality Hotel, responded to this review, August 30, 2014
Dear Gromit72

thanks for sharing your experience at Hotel Lugano Dante.
We are really proud for having offered you a pleasant stay and lovely memories.
We really want make our guests feeling at home and welcome every steps of their stay, even before the arrival with the online check-in (that we are glad you enjoyed) and the personalization of the room with you MyPage.

I will certainly forward your positive feedback on staff, clearness and breakfast to all my Team. That's the best way to keep high our efforts of increasing standards and service.

Thanks again for choosing Hotel Lugano Dante, we are looking forward to welcoming you soon in Lugano!

Carlo Fontana, GM & Staff
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1,350 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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London, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 25, 2014

We just stayed at this hotel for two nights. Originally I had selected somewhere else but the reviews weren't great so switched to the Dante. Yes, it may be a bit more expensive than most but wheat you get is a fantastic location in the heart of the old town, amazing staff who were so friendly and helpful and an incredibly comfortable room. The breakfast buffet is also excellent and has a lot of choice.

This was a real find in Lugano and we absolutely loved this hotel!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 20, 2014

The location is excellent for exploring Lugano city centre, but does not have lake views. It's a dozen steps from the funicular that runs between the train station and the city. It's close to Manor (department store with cafe/restaurant) and the main shopping area.

The rooms were clean & comfortable but not particularly spacious. Beds were comfortable with a good choice of pillows. Bathrooms were clean, bright and well-equipped. Having complimentary soft drinks in the room and tea/coffee in the lounge was a welcome extra. Although we didn't arrive by car, watching the car lift was well worth it!

Breakfast was extensive and the quality was ok. The thing I most appreciated was the staff - everyone was pleasant, welcoming, attentive and helpful.

I think the official rating is 4* and that feels about right.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 13, 2014

The location of the hotel was probably my favorite aspect, it was a great hub for exploring in and around Lugano. They certainly make a very big effort to cater to every small need and that is a nice touch. Really i dont have anything negative to say about the hotel (breakfast was mediocre compared to other swiss hotels, but certainly still decent) and i would recommend it to others, but nothing about it really set it apart from places i gave 5 stars (like the coeur des alpes in zermatt).

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarloFontana-GM, General Manager at Lugano Dante Center Swiss Quality Hotel, responded to this review, August 14, 2014
Dear FrendshipAndBroadway

We thank you for your great feedback.

We try really hard to make all our guest feeling welcome and appreciated from the very first moment they pass through ur doors and your satisfaction means really a lot to us.

We are instead a bit surprised you were not totally satisfied with our buffer breakfast, which is included in all our room categories (except the room only product).

It is considered by the vast majority of our guests and Tripadvisor users to be one of our most appreciated services. We offer a vast array of food and beverage in order to try to cover the tastes of all our guests who come to us from all over the world.

At the same time we know there is always space for improvements and would be more than willing to know what you think were missing in our choice.

With regard to the comparison with the hotel in Zermatt (we personally know the property very well as well as the great management), we would like to point out that a City centre hotel cannot be compared with a hotel located in the middle of the Alps and facing the Matterhorn.

They are infact two completely different products and we all know the idiom „comparing apples and organges“… 

We are so glad to know that you were generally very satisfied with our services and that you would recommend us to others.

Best regards,

Carlo Fontana, GM & Staff
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Al Jubail, Saudi Arabia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 12, 2014

Lugano Dante is perfect ,the staff are professional .It is in the center of the downtown.It is our favorite hotel in Lugano .Rich breakfast.Near the lake ,Manor is very near.Mny luxry shops.No need for car .

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 11, 2014

Not the most luxurious but there is little that they haven't thought of here to make your stay comfortable and enjoyable.
Excellent location, excellent service, and is one reason why I like to return to Lugano.

Stayed August 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valencia, Spain
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 8, 2014

I was in this hotel on a business trip for 3 nights. Very good location, just at the city centre.
We got a warm welcome, staff was really nice and they offered us a very personal attention.
Room was kind of small but very nice decorated and with a very comfortable bed. Nice details, like a rubber ducky floating on the sink.
Breakfast is very good, with a great choice of quality food and if you like chocolate they have the original swiss one in many different ways to try!

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lugano Dante Center Swiss Quality Hotel

Address: Piazza Cioccaro 5, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 40 Hotels in Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Lugano Dante Center Swiss Quality Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
The Hotel Lugano Dante Center is located in the heart of Lugano within the city's financial and business district, in a fascinating pedestrian area rich in history, shops and urban lifestyle! Only 1 minute by funicular from main train station and 200 m from Lake Lugano. The hotel services include 83 rooms, an underground parking space, meeting rooms and more. ... more   less 
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