My husband and I stayed at this hotel in July. The location was excellent, right in the heart of the downtown area, and walking distance to everything.
The breakfast was superb with the best hot chocolate I have ever experienced, made on the spot with real chocolate, your choice of white or brown. And in the lobby, in three different areas there were always tantalizing snacks for everyone throughout the day, including coffee of any kind.
We were so impressed by the room. We stayed in a junior suite, newly renovated and architecturally ahead of most hotels we have ever seen. Every detail was so well planned and thought out. A separate gorgeous shower stall, in its own room, two huge TVs in both the sitting area and the bedroom, electrical sockets placed appropriately, elegant and cozy decor and comfort beyond our expectations.
But the most amazing thing about this hotel is the service. The staff were incredible, always friendly and always offering great advice. And to top it off, after we checked out and were already in Milan, we received an email from the hotel telling us that we had forgotten two pairs of shoes in the room! The hotel manager was able to drop them off for us, at a hotel in Milan, and in the box there were our two pair of shoes, a bag of cookies and a stuffed animal - with a note that said, "we didn't want the shoes to be lonely"!!! Unbelievable.
We will never forget that very special touch of class and the service that went far "beyond the distance".
The hotel experience is something we will never forget.
Thank you to the Lugano Dante staff for making this such a memorable vacation for us. No wonder you were rated so highly. We look forward to our next stay with you.
Robin and Ed
- Official Description (provided by the hotel):
- The Hotel Lugano Dante Center is located in the heart of Lugano within the city's financial and business district, in a fascinating pedestrian area rich in history, shops and urban lifestyle! Only 1 minute by funicular from main train station and 200 m from Lake Lugano. The hotel services include 83 rooms, an underground parking space, meeting rooms and more. ... more less
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