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“Wonderful family run hotel” 5 of 5 stars
Review of Lugano Dante Center Swiss Quality Hotel

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Lugano Dante Center Swiss Quality Hotel
4.0 of 5 Hotel   |   Piazza Cioccaro 5, Lugano 6900, Switzerland   |  
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Hotel amenities
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Ranked #1 of 42 hotels in Lugano
Maidenhead, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Wonderful family run hotel”
5 of 5 stars Reviewed April 17, 2014

Don't stay here if you want massive rooms, faceless staff and so called 5 star service. Do stay here if you want to experience a wonderful family run stylish hotel where all the staff make you feel special. The service was really impeccable, attentive and friendly but never intrusive. The room was just how we wanted it, preselected pillows and temperature just right.

The Dante is a real gem, so refreshing to find hotels like this in this world dominated by international chains.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Northampton, United Kingdom
Top Contributor
53 reviews 53 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 27, 2014

Always stayed her at the time of the Eurocucina exhibition in Milan as it is an easy drive to and from the expo each day and a very good value for money option. Have stayed here also for pleasure as well as business. The rooms are superb, the staff are extremely helpful but the real highlight for me as someone who loves gadgets is the incredible automated parking system that whisks your car away and parks it under the hotel and then brings it back when you are ready to leave. Always a great experience to stay here.

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  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich
Top Contributor
68 reviews 68 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 23, 2014

The hotel is really nice, we had a double room with a beautiful view on the piazza. The room was a bit small but very nice, very clean and well appointed. Staff was very friendly, breakfast was amazing, the best I've ever had in a hotel all-over the world. The location is perfect, in the middle of Lugano, just in front of the funivia from the train station. The area is full of great restaurants. We will come back.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

Small but cosy rooms, central (bottom of funicular railway connecting mainline bus/railway to down town), very friendly staff, great family atmosphere. Great Breakfast. Coffee and tea available all day. Good free internet. My choice always in Lugano.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Stellenbosch, South Africa
Top Contributor
69 reviews 69 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 5, 2014

The Lugano Dante hotel is one of the most accessible hotels in Lugano when travelling by train. Just a funicular ride down and you are a few meters away from the front door. The hotel is also positioned right in the center of Lugano, so walking to any of the sites, the lake, bus station or the old district is very easy.

The accommodation is fantastic and the staff very welcoming and helpful. The rooms are very clean and spacious. The breakfast is very special - a very large verity a very stylish. This is one of my most favorite hotels in the world. Will go back any day.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 3, 2014 via mobile

Stayed there a week, my room was quite (very) small and old style. The beds were confortable, but the overall of the room was nearly reaching 4star hotel standards. The room had only one very little window facing a sort of internal "patio" if it can be called so. Service was good I have to say. Conviennent location, which must be one of the big advantage of the hotel. However the city of Lugano is small and you can easily stay "out" of the city center and be only away by less than 10 min walk from the center and having a wonderful view over the lake. I am now prevaling this last option when traveling to Lugano.

Stayed January 2014, traveled on business
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CarloFontana-GM, General Manager at Lugano Dante Center Swiss Quality Hotel, responded to this review, March 5, 2014
Dear Isaef,

thank you for reviewing us.

For all our readers it is important to say that our interior design, including the rooms, have a classic „old“ style though undergo continuous renovation work every year. We understand that our „look and feel“ may not meet every guest taste and for this reason we invite all our guests to have a look at the pictures on our website.

Regarding the room, we are a small family owned hotel, all the rooms are different and not standard like in chain hotels.

We wished you had reported your dissatisfaction with your room at the reception staff and we would have certainly shown you our upper categories. We offer five different room categories that vary in size, furniture, upholstery and free amenities and our staff would have helped you finding the perfect solution for a very small supplement.

We are so glad to read that you could appreciate the quality of our services and the central location in the very heart of the old city, only 1 minute away by funicular from the railyway station and 300 m. from the lake (we don’t have a lake view), which makes us the perfect base for business or leisure travellers.

Hope to welcome you back very soon.

Best regards,

Carlo Fontana, GM & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoboken, New Jersey
1 review
5 of 5 stars Reviewed February 24, 2014

I am not one to write reviews, but I think that the Dante deserved it! I just completed a 2 week stay at the Dante for a business trip. I stayed in the newly renovated junior suite, which was amazing! Everything was new and clean and great views of the lake. It is near impossible to find a room in Europe with this size and quality. To be two weeks away from home, this room was comfortable and made the stay much easier. The location is right in the center of town. There is a shuttle that brings you right to the train station at the doorstep of the hotel, as well as several restaurants and shops. This hotel is very hospitable with 5 star service. Some of my coworkers had clothes ruined on the flight over, and the Dante had their clothes dry cleaned free of charge the same day as our arrival. I look forward to my next stay at the Dante and would highly recommend this hotel!

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Lugano Dante Center Swiss Quality Hotel

Address: Piazza Cioccaro 5, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Ticino > Lugano
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 42 hotels in Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Lugano Dante Center Swiss Quality Hotel 4*
Official Description (provided by the hotel):
The Hotel Lugano Dante Center is located in the heart of Lugano within the city's financial and business district, in a fascinating pedestrian area rich in history, shops and urban lifestyle! Only 1 minute by funicular from main train station and 200 m from Lake Lugano. The hotel services include 83 rooms, an underground parking space, meeting rooms and more. ... more   less 
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