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“perfecto” 5 of 5 stars
Review of Lugano Dante Center Swiss Quality Hotel

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Lugano Dante Center Swiss Quality Hotel
4.0 of 5 Hotel   |   Piazza Cioccaro 5, Lugano 6900, Switzerland   |  
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Hotel amenities
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Package Deal
Ranked #1 of 41 hotels in Lugano
London, United Kingdom
1 review
“perfecto”
5 of 5 stars Reviewed January 28, 2014 via mobile

Our stay at this hotel was perfect from the arrival. The breakfast was one of the best we had in Switzerland. We will return to this hotel when visiting Lugano again and we highly recommend it to everyone.

Stayed January 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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Sweden
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 20, 2014

We stayed at the Lugano Dante for one night in August 2013. It was one of the nicer hotels we've ever stayed at. The staff at the reception was very friendly. She gave us suggestions for things to do in Lugano. She did not only give us a map, but also showed us exact locations of the different sights and the best ways to get there. The room was spacious and clean, there was a free mini-bar with various beverages and even a little yellow plastic duck for your bath. At breakfast, there was a great variety of cakes, cookies and candy in addition to the usual breakfast items. The hotel was located in the center of Lugano by the cable car station. This was very convenient as the cable car takes you up the steep hill to the railway station in minutes.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Top Contributor
51 reviews 51 reviews
51 hotel reviews
Reviews in 39 cities Reviews in 39 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed January 15, 2014

A decent 2 / 3 star hotel, located right at the foot of the funicular from the station and in the town center. But I can't figure out what the exceptional reviews are about.

Don't get me wrong - this is not a bad hotel. Breakfast is very good, staff very friendly, and you have free wifi, the mini-bar is free, complimentary coffee/tea in the lobby all day, etc. But don't expect anything luxurious or special. Rooms are basic, the ambience of the hotel is decidedly 3 star or less. Room window faced a wall, so no view or light, even though I was supposedly in a 'comfort' room. Tiny shower cubicle.

I've stayed in hotels like this in other towns for €75/night or less. Lugano is an expensive town and good hotel options seem to be limited, but I can't imagine how this hotel charges the €200+ they seem to.

If you get a good deal and are looking for a simple hotel, go for it. Else look for something better.

  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CarloFontana-GM, General Manager at Lugano Dante Center Swiss Quality Hotel, responded to this review, February 2, 2014
Dear Sankar,

we welcome all guests feedbacks, positive or negative, especially when they can help us to improve the quality of our services.

We understand that our ambiance, with classic style interiors, design and decor were not to your liking; at the same time we are proud to be officially classified by the Swiss Hotels Association as a four star property and have to accept that we cannot please everybody.

From our files I noticed that you reserved a Quality room, the first out of the five available categories (Quality, Comfort, Superior, Junior Suite, Suite) and that upon arrival we have shown you also a Superior room for a very small supplement of CHF. 20.--, but you rather preferred to stay in the original reserved one.

With regard to the room rate, it’s fair to say that you could profit of a very special and limited package available in December, made in conjunction with Switzerland Tourism, named: “Stay two nights and pay the second night as you wish”.

Thanks to this extraordinary offer, the guest knows the official rate for the second night but is free to pay whatever he/she thinks is right. Following your evaluation for the second night, you could profit of a 33% discount on our regular rates. As I’m quite used to travel a lot in Europe for business reasons, I would appreciate if you could let me know where to find, at the mentioned rate of Euro 75.00 or less, hotels located in the very heart of the old cities and with similar facilities.

Thank you for also noting "positives" about us: great location, friendly staff, free WiFi, free tea and coffee corner, free buffet breakfast (except the room only product), etc.

Best regards,

Carlo Fontana, GM & Staff
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Jakarta, Indonesia
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 12, 2014

We stayed for 3(three) nights at this property and initially was the headache to find the Hotel parking garage as when we drive, we could not find the spot at our Tomtom, later we found out that it is in a pedestrian area although they have modern parking garage within the property. They should inform this for anyone who has car traveling. However everything was paid off as all staff are extremely nice and helpfull and the room are really nice (they are renovating rooms to more modern style). The breakfast is sumptous with good food and especially their hot chocolate. Very nice hotel and ambience...

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Switzerland
Top Contributor
68 reviews 68 reviews
25 hotel reviews
Reviews in 39 cities Reviews in 39 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 2, 2014

Stayed 3 nights end of December 2013. Room located on 3rd floor was extremely cosy, nice and also very quite. The staff is wonderful, always smiling and willing to help. They succeeded in booking a table at the best restaurant in town on very short notice! Hotel is easily reachable from train station with cable car which is a few steps away, super convenient! Buffet breakfast has a choice for everyone and is one of the best I could experience during all these years of travelling.
Restaurants and shops are very close by, even casino is about 10 min. walking distance. Looking forward to stay at Dante Center again.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 26, 2013

Lugano is the most beautiful city in the world and hotel Dante is the most beautiful place to stay in this city . Service is impeccable , it is also very warm and homy . They make you feel at home. Seems that people are happy to work there which is very important for the general atmosphere . The lady who is managing the breakfast treated us like a grandmother. The Location cud not be better.
We stayed in many places in Lugano including 5 star hotels , but this one I wud put as number one place to stay ! Thank you Dante Hotel and see you soon ! Teresa Mkhitaryan

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 16, 2013

New suites have just become available which are excellent. They offer comfort and state of art electronics .Suites are large ,bed very comfortable and large bathroom and separate shower en suite.

Staff are very friendly . Buffet breakfast is ok.

Location is great although no lake views.Good choice of local restaurants in easy walking distance. Parking is good with high tec parking system .

Room Tip: Go for the newly refurbished suites
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lugano Dante Center Swiss Quality Hotel

Address: Piazza Cioccaro 5, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Ticino > Lugano
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 41 hotels in Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Lugano Dante Center Swiss Quality Hotel 4*
Official Description (provided by the hotel):
The Hotel Lugano Dante Center is located in the heart of Lugano within the city's financial and business district, in a fascinating pedestrian area rich in history, shops and urban lifestyle! Only 1 minute by funicular from main train station and 200 m from Lake Lugano. The hotel services include 83 rooms, an underground parking space, meeting rooms and more. ... more   less 
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