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“Warm welcome, confy bed and absolutely astonishing breakfast” 5 of 5 stars
Review of Lugano Dante Center Swiss Quality Hotel

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Lugano Dante Center Swiss Quality Hotel
4.0 of 5 Hotel   |   Piazza Cioccaro 5, Lugano 6900, Switzerland   |  
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Ranked #1 of 41 Hotels in Lugano
geneva
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
“Warm welcome, confy bed and absolutely astonishing breakfast”
5 of 5 stars Reviewed October 14, 2011

Arriving pretty late in Lugano, after a long tiring trip, I was warmly welcomed in this small hotel, in the middle of downtown Lugano. There were bunch of sweets and chocolates at the reception, so like a kid, picked up some colourful sweets - as my evening dinner!.
The room was not too big, with a view on the other side of the tiny street directly into another person's apartment, but anyway, it was late, so no scenery to watch was ok.
Bed was very big and occupying 80% of the entire room.
I was impressed that the mini-bar was absolutely free, containing juice and water, plenty enough for myself.
After a good night sleep wrapped in the soft bed (though I'd prefer hard bed), I was astonished by the amount and the diversity at the breakfast. All italian creamy hot chocolate, anti-pasti type, cookies, fruits, giant basket of pastries and salty food. I wish I wasn't in a hurry to taste everything, .... If you want to go there and spend a few hours just for the breakfast, then it's definitely worth.
During check-out, i dived my hand into the sweets again!

  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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English first
Northampton, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2011 via mobile

Couldn't fault this hotel. Superb customer focussed service - made you feel at home. Was a bit concerned when we found out our room was next to the lift but didn't hear a thing!
Breakfast was the best of the seven hotels we stayed at during our vacation. Nice touches like free soft drinks in room. Loved the ducks too!
Wish more hotels thought about their customer needs in the same way - would definitely stay again.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 11, 2011

i work in the retail industry for a global brand, traveling approx 100 days/year in various hotels/cities/airlines across europe. service has become my hobby as well as addiction, and this hotel is in my top 5!!

we had a girls' reunion weekend - 3 best friends - who wanted to share a great room. we'd booked the junior suite and coincidentally arrived for the weekend of the Autumn Festival (1st weekend of Oct, each year - HIGHLY recommended!!). when we'd arrived, the only Jr. Suite remaining was not suitable for a friends' weekend. not only did roberta (front desk) listen to our situation, she partnered with the general manager (dr. carlo fontana) and provided a wonderful solution, for a nicer suite, perfectly suited for 3 best friends to meet. dr. fontana even gave us a tour of the new suite himself, prior to booking.

the room was swiftly adjusted to our needs, extra towels and bathrobes provided without asking. and they supported a great compromise for an upgraded suite which made our weekend truly amazing.

as per other reviews, the breakfast is top notch: homemade cakes, morning muesli, italian-style hot chocolate, various breads/croissants, a juicer (!) from which we had fresh-squeezed carrot juice. the service staff was always present and ready for any possible request.

the location is wonderful, truly! unless you want waterfront views, you can't get better than this.... 20m from the funicular coming down from the train station. 5min walk to the waterfront and main square in town. boutique shopping just outside the front door. we found this was better than being on the waterfront, as it feels more touristy around there.

the hotel informed us that they are upgrading soon to a new service system, where all staff will communicate with each other via iPads. guest preferences will be known prior to arrival (each guest receives their own login page for setting preferences and requests, which was WAY cool!).

the only complaint would be the quality of the beds - pillows were good, however the beds were a bit hard. the quality of bathroom products was also nicer than most. more of the Etro brand would be great.

restaurants: amazing pasta and pumpkin soup at Ristorante Trani. An old wine cellar converted to tasting room/restaurant. Only a 3-min walk from the hotel. Gran Cafe al Porto was another location - wonderful cakes and perfect for a coffee break.

activities: boat tours on the lake. Gandria - a pedestrian town approx 30 min by boat to reach. You can then walk back along the coastline (40min) to the edge of Lugano. Another 40 min walk will take you through the east part of Lugano into the city center, and a chance to see a few things outside of 'tourist-ville' sights.

in a nutshell... when you have a great hotel, you feel as if you're experience the city from the inside out, rather than only looking in as an outsider. our journey both started and ended with lugano dante. i will certainly be back again.

Room Tip: some rooms face courtyard for a quieter experience. the top suite gets some noise from the locals r...
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  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore, Singapore
Top Contributor
64 reviews 64 reviews
52 hotel reviews
Reviews in 49 cities Reviews in 49 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed October 10, 2011

The outlook of this hotel looks like 3 star, but they make it up by having 5 star services. Upon arrival, they presented us a very nice bath (Nice quality shower gel + lotion + perfume for men and women) set. They've a nice coffee machine with pastries at the reception allowing guest to make their coffee any time they want. Breakfast buffet is amazing! The best I've seen after staying in many 5 star hotels in Europe.

Don't expect large rooms or views, is more like a budget motel size room but this place did well with free wifi, great toiletries, happy and friendly staff surrounding you!

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Geneva, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 10, 2011

Stayed with my elderly parents the weekend of 7-9 October.
As everyone writes here, it is a great hotel. The rooms are very well equipped with wondferful beds, a pillow menu, big bathroom with bide and linen face towels. The rooms are in perfect condition and the cleaning service is perfect.
There is complimentary tea/coffee with cakes in the lobby in the afternoon. The breakfast is amazing for a 4 stars hotel - huge buffet with delicious freshly baked pastries. The omelette is one of the best I have eaten in my life.
The location is ideal - right in the centre with all the shops and pretty walking streets right at the door. But if you want to sleep with an open window you should ask for a room facing the back of the hotel. Otherwise you will not sleep a minute at night because of the noise from the street. We had to close the windows and switch on the air conditioning which was a pity with the wonderful weather.

Room Tip: If you want to keep windows open at night ask for a room facing the courtyard.
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nassau, Bahamas
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 9, 2011

One of the few places I keep coming back to. Have stayed elsewhere in Lugano and am never as satisfied as at the Dante. I stayed here for six weeks in 1989 and have averaged at least a week a year ever since. The marvelous breakfast buffet has gotten bigger and better and the rooms are constantly renewed. They're not the size of huge US rooms, but are very well appointed, cozy, spotless and comfortable. This year the bathroom had a wonderful rainforest shower head. The front office staff is fantastic and the atmosphere in the lobby is relaxed and familiar. I always feel like I'm coming back home.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ozark
Top Contributor
70 reviews 70 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 7, 2011

This hotel is right next to the funicular that takes you to the train station which makes it very convenient in a place with steep streets. The staff is very friendly and they even offer the minibar free of charge. The bath was small but well-equipped. The whole feel is of luxury. Breakfast was amazing. I'm not sure of the price we paid,as it was part of a tour,but having air conditioning when the weather was hot,really was welcomed.Everything was perfect!

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lugano Dante Center Swiss Quality Hotel

Address: Piazza Cioccaro 5, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Ticino > Lugano
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 41 Hotels in Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Lugano Dante Center Swiss Quality Hotel 4*
Number of rooms: 83
Official Description (provided by the hotel):
The Hotel Lugano Dante Center is located in the heart of Lugano within the city's financial and business district, in a fascinating pedestrian area rich in history, shops and urban lifestyle! Only 1 minute by funicular from main train station and 200 m from Lake Lugano. The hotel services include 83 rooms, an underground parking space, meeting rooms and more. ... more   less 
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