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“Best Location” 4 of 5 stars
Review of BEST WESTERN Hotel Bellevue Au Lac

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BEST WESTERN Hotel Bellevue Au Lac
4.0 of 5 Hotel   |   Riva A. Caccia 10, Lugano CH 6902, Switzerland   |  
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Ranked #27 of 41 Hotels in Lugano
Veracruz, Mexico
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Best Location”
4 of 5 stars Reviewed July 31, 2014

Spectacular view of the lugano lake and recently renovated rooms are perfect for a tourist or business trip. Just 30 mins walking distance from the downtown, the comute let you enjoy the beauty of the place. At the hotel, the parking is one of their weaks as every place in lugano nevertheless the venue has a very modersn parking system at the parking lot to benefit the limited space. Good service and decent food, the hotel also sponsors cultural events such as concerts during the summer.

Stayed July 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

Traveler rating
    26
    30
    17
    6
    6
See reviews for
14
28
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2014

Super hotel (we had the prefect room overlooking the lake). The staff (as nearly always at BW) were friendly and helpful. We arrived late with luggage and a car - dumped the former - asked about the restaurant - after we parked in their car park, we were whisked into the dining room just in time for last orders - our baggage was taken to our room. A special mention is deserved for the dining room staff - top class professionals.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shizuoka, Japan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2014

I stayed for 3 nights and could not be happier with my choice. The location is perfect, an easy walk to everything else. The hotel is modern, super-clean and comfortable. The room was nice with large exceptional windows and amazing view of the lake, comfy bed and quiet location. The staff is outstanding, especially a very sweet girl ...., prepared to answer all questions.. Good..... but not exceptional breakfast. Recommended

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Camberley, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 12, 2014

We stayed for one night only at this lovely hotel. During our tour of Switzerland for our honeymoon in June 2013 we took the scenic train from Lucerne to Lugano. Very pretty place. Fantastic hotel. The staff were so welcoming. We took our bag to our room and found it to be outstanding with a beautiful lake view and a lovely balcony. As we were only there for one night we went our for a stroll, then back to the hotel for a shower and change for dinner. We were greeted by a chilled bottle of bubbly, nuts, fruit, chocolates - truly outstanding. The staff had made one night's stay seem like we were there for the week! They really pulled out all the stops. The room was comfortable. Breakfast very good and all in all we had a lovely experience. Would go again.

Room Tip: A lake view is a must
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paisley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 15, 2013 via mobile

We stayed in this hotel for ten days in September 2013 as part of a package holiday with a well-known British lakes and mountains specialist.
I believe this is one of the best hotels I have stayed in over many years of holidaying and working in Europe.
The view from the hotel is exceptional with Lake Lugano and the surrounding mountains forming a beautiful backdrop. The hotel is well-placed for the ships which cruise the lake and is a pleasant ten to fifteen minute walk ora short bus journey to the town centre. The cafes,bars and restaurants of the Paradiso district are also within easy reach. We found the accommodation to be excellent with the deluxe room being very quiet despite being on a busy road. The room had a superb TV system which enabled us to access British channels as well as all the local Swiss, Austrian,French, German and Italian broadcasts.
The food in the restaurant was invariably of high quality with some particularly impressive pasta dishes and soups as part of a four course dinner menu. Breakfast was excellent too but the buffet could have been stocked up more frequently. The staff have an impressive range of languages too and were at all times friendly and helpful. Over the ten days no dish was repeated-quite an impressive feat.
We would not hesitate to return to this hotel in the future.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicosia, Cyprus
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed August 18, 2013

We were in Lugano at the begınnıng of August for three days. The hoel was average. Its location was very good. Rooms were very big and clean. our room 207 has a brilliant lake view. Howvere the staff was not friendly. The receptionist lasy welcomed us in a very rude way. and also the waiters were saying "offff" all the time. The breakfast was average also. The service was very slow. And the eggs were cold and cracked every morning.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucknow, India
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 23, 2013

Staying at this hotel with a great view of the lake added to the quality of my holiday in Lugano. I had requested for a room with a lake view and the Manager on duty went out of his way to ensure this. The room and bathroom were large, modern and elegantly furnished with free wifi. The continental breakfast had quite a variety of dishes and was well served in a lovely room looking out onto the lake. The boat station is conveniently located across the road from where one can get the various cruises and the city centre is a 15 - 20 minute walk along the lakeside. The railway station is about 7 minutes by cab. While it cost me 15 Swiss francs from the station to the hotel, the cab the hotel arranged for the return trip asked for double the amount . The driver argued that he had included waiting charges though I went out immediately on being informed that my transport had come. So make sure this does not happen to you! It would be ideal if the hotel organised a complimentary transport to and from the station.

Room Tip: I definitely recommend a room with a lake view so do request for it at the time of making your booki...
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  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Bellevue Au Lac

Address: Riva A. Caccia 10, Lugano CH 6902, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Ticino > Lugano
Amenities:
Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — BEST WESTERN Hotel Bellevue Au Lac 4*
Reservation Options:
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Also Known As:
Best Western Lugano
Lugano Best Western

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