We stayed in this hotel for ten days in September 2013 as part of a package holiday with a well-known British lakes and mountains specialist.
I believe this is one of the best hotels I have stayed in over many years of holidaying and working in Europe.
The view from the hotel is exceptional with Lake Lugano and the surrounding mountains forming a beautiful backdrop. The hotel is well-placed for the ships which cruise the lake and is a pleasant ten to fifteen minute walk ora short bus journey to the town centre. The cafes,bars and restaurants of the Paradiso district are also within easy reach. We found the accommodation to be excellent with the deluxe room being very quiet despite being on a busy road. The room had a superb TV system which enabled us to access British channels as well as all the local Swiss, Austrian,French, German and Italian broadcasts.
The food in the restaurant was invariably of high quality with some particularly impressive pasta dishes and soups as part of a four course dinner menu. Breakfast was excellent too but the buffet could have been stocked up more frequently. The staff have an impressive range of languages too and were at all times friendly and helpful. Over the ten days no dish was repeated-quite an impressive feat.
We would not hesitate to return to this hotel in the future.
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