Just returned from this hotel after my second stay. I know there is mixed reviews but I am very fond of this hotel as the setting is really beautiful, close to the boat, buses and a lovely lakeside promenade. Both times my room has had a small balcony with side lake view which is super.
The room itself was very large, with a spacious bathroom. The air con and shutters were a boon as the weather was extremely hot whilst we were there, housekeeping was very good with quality linens changed regularly and the room and bathroom were kept spotlessly clean.
Breakfast is more than adequate and served from 7am till 10am which gives choice on what time to rise. We have travelled in Austria and Switzerland a fair bit and it made a nice change that the evening meal was all waiter service as a lot of hotels seem to be moving to buffet courses. It was nice to feel spoilt and waited on. The food was plentiful and nicely presented.
The staff were all friendly and helpful with far better English speaking skills than my Italian! Any queries we had were dealt with. Basic Wireless Internet was provided free.
We travelled with Inghams and paid a package price, it wasn't cheap but planning it independently we could have got nowhere close to the price we paid. Switzerland is renowned for being expensive and there was no doubt it wasn't a cheap holiday but, for a treat, it was perfect.
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- Also Known As:
- Best Western Lugano
- Lugano Best Western