Quite a decent hotel with spacy rooms and friendly service, however i would say "4 and a half stars" rather than 5. The biggest mishap was a very lousy house keeping service in terms of room cleaning - just not proper and not up to quality level (maids also left the doors open after cleaning, two days on a row).
Other than that - all's decent, the views make up for it all. Terrasse bar right on the lake (where you can sunbathe) is stunning and comfortable. However i found it a bit discomforting that out of the 3 days of our stay, 2 days they would close it at 4-5 pm for private events. As a hotel guest - it's rather uncomfortable not to be able to use this one of the hotel's best facilities.
Lacks an on-water pool and a hotel car service which would be expected from a 5-star hotel.
Good location too - a bit off center, but it makes it less crowdy.
- Official Description (provided by the hotel):
- The Grand Hotel Eden lies on the water front of Lugano Paradiso one of the sunniest spots in the area of Canton Ticino. Modern and charming, the spacious bedrooms provide all the comforts needed to make our guests' stay an unforgettable and relaxing experience.An ideal place for meetings and business trips alike, the Convention Centre is equipped with the latest communication and conference technology, including video conferencing. ... more less
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- Also Known As:
- Grand Hotel Lugano