The location, the hotel is facing the lake, and very close to city center and shops, there is a supermarket very very close.
Great staff and very helfull.
The breakfast was superb, and with plenty of choices. If you eat like a Viking you won't be disappointed.
The restaurant is a little expensive I guess, but the food is very good but not plenty if you are hungry like a bear find a cheaper option.
Has a nice swimming pool and an excellent terrace.
The room is ok, very clean, kind of small though but you are not going to stay there for long anyway.
The building is very good looks ancient.
Its kind of expensive I guess, but hey its Switzerland!. The hotel won't let you down anyway.
Positive balance no doubt about it