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“Completely Excellent!” 5 of 5 stars
Review of Locanda Castagnola

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Locanda Castagnola
Via vecchio Municipio 1, Lugano 6976, Switzerland   |  
Hotel amenities
Ranked #4 of 24 Lugano B&B and Inns
Certificate of Excellence
Portland, Oregon
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Completely Excellent!”
5 of 5 stars Reviewed September 19, 2013

We had an amazingly excellent stay at this hotel. Our (very affordable) room, with a view of Lago di Lugano, was wonderfully clean and modern with a gigantic soft bed and excellent shower. The staff was exceptionally helpful and lovely (and spoke perfect English, German, Swiss German, and Italian.) It also featured the absolutely best included breakfast spread we say in all of Switzerland. In fact, we were even treated to hand-pulled, excellent espresso drinks as part of the complimentary breakfast! And OMG the location!!! It's not in Paradiso where all of the high-rise hotels and loud roads are, but rather it is a sleepy little corner of Lugano situated right on the Olive Trail to Gandria, and also right below an excellent hike or lift to the top of Mont Bre. It was a dream stay, and likely the best place we stayed out of the ten plaaces we visited over nearly three weeks.

Room Tip: if you simply add a not asking for a lake view when booking, they will do their best.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Thank superphoebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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63 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 29, 2011

Locanda Castagnola is a family run hotel with rooms in a large, older house. The room itself was small but big enough for the two of us. We had a double bed with a tv (which didn't work - or we couldnt' figure out how it worked) with a table, 2 chairs and a little closer. The bathroom was also small but big enough with a toilet, sink, and modern shower. The size of the room wasn't important as we did not spend much time inside. What was important was the cleanliness of the room and the room was very clean. We had a nice corner room with a gorgeous view of the Lake. The location of the hotel is up a mountain - but easily accessible from the train station, only 10 minutes away by bus. The location was wonderful because we were in city center within 10 minutes but also halfway to Mount Bre which has a gorgeous panoramic view of the city and various trails for you hike lovers.

The staff was very friendly and accommodating. The only downside was that the person who checked us in did not speak English when the website said that English was one of the languages spoken. Thankfully she spoke Spanish. Since it is a family run hotel, there are times when the front door is locked because they are cleaning the rooms. There was no problem because they had a door bell and also had a sign with both the office phone number as well as a mobile phone number. Once we called the mobile phone, Angela came down and helped us immediately.

There is internet in the building however you need to ask for the code. I would suggest asking for the code when you check in because it is difficult to find someone in the hotel in the evening.

Even with the front desk door closed, we had 24 hour access through the "real" entrance of the house. When you check in, they give you the code which lets you in 24/7.

The room was a great deal for Ticino and I would go back.

  • Stayed July 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
2 Thank Shremz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Locanda Castagnola

Address: Via vecchio Municipio 1, Lugano 6976, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Bar / Lounge Restaurant
Hotel Style:
Ranked #4 of 24 B&Bs / Inns in Lugano
Price Range (Based on Average Rates):
Number of rooms: 15
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