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“Too expensive for terrible outdated Dirty rooms” 1 of 5 stars
Review of Hotel Ceresio

Hotel Ceresio
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Hotel Ceresio
3.0 of 5 Hotel   |   Via S. Balestra 19, Lugano 6900, Switzerland   |  
Hotel amenities
Ranked #37 of 40 Hotels in Lugano
Dozza, Italy
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Too expensive for terrible outdated Dirty rooms”
1 of 5 stars Reviewed September 10, 2013 via mobile

This hotel is not a a 3 * . Rooms have outdated old furniture , windows are very dirty , have old metal shutters , carpet is old . This hotel needs desperately a remodel . It does have a terrific location , provides parking and could have potential but it needs a lot of improvements .
Breakfast is the worst we have seen in Switzerland , it is not a rich buffet which The hotel claims to have . there is not even a piece of fruit, just packaged foods , some yogurt & cereal . Service is very depressing . You can expect this maybe when you book a 1 * hotel with a much lower price . We were charged too much . Our stay in Lugano was just a big disappointment .

  • Stayed August 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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20 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Vandalia, MT
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed July 6, 2013

we stayed here during the summer -- it was hot and humid in Lugano, and the room that we stayed in this hotel did not have air conditioning. During the daytime, the window shutters need to be closed to keep the sun out, and it was still hot in the room. Since the negatives have been thoroughly commented by others (I agree with the comment about the poor wifi and the not so impressive breakfast), I would also comment that the dinner at the restaurant was quite good, especially the Italian entrees. The room was clean.

  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lugano, Switzerland
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 15, 2011

I spent two nights and the service was awful! People from the front desk were completely rude! Plus, there is no wi fi connection during the evening or night, the internet just works during the morning! Unbelievable!!!
Very poor breakfast!

Stayed April 2011, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed February 26, 2011 via mobile

They don't tell you anything when you check in and the charge you the max when you check out. If you ask for a reason they imediatly threat to call the police... Poor breakfast.

  • Stayed February 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 27, 2009

They have a table with a min and a max fee for your staying. of course you will pay the max :(

They are nice and the rooms are ok

Stayed November 2009, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ceresio

Address: Via S. Balestra 19, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #37 of 40 Hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Ceresio 3*
Number of rooms: 50
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