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“Awful service” 1 of 5 stars
Review of Hotel Ceresio

Hotel Ceresio
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Hotel Ceresio
3.0 of 5 Hotel   |   Via S. Balestra 19, Lugano 6900, Switzerland   |  
Hotel amenities
Ranked #38 of 41 Hotels in Lugano
Lugano, Switzerland
1 review
4 helpful votes 4 helpful votes
“Awful service”
1 of 5 stars Reviewed May 15, 2011

I spent two nights and the service was awful! People from the front desk were completely rude! Plus, there is no wi fi connection during the evening or night, the internet just works during the morning! Unbelievable!!!
Very poor breakfast!

Stayed April 2011, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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21 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
A TripAdvisor Member
1 of 5 stars Reviewed February 26, 2011

They don't tell you anything when you check in and the charge you the max when you check out. If you ask for a reason they imediatly threat to call the police... Poor breakfast.

  • Stayed February 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 27, 2009

They have a table with a min and a max fee for your staying. of course you will pay the max :(

They are nice and the rooms are ok

Stayed November 2009, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ceresio

Address: Via S. Balestra 19, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #38 of 41 Hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Ceresio 3*
Number of rooms: 50
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