this was the worst hotel ever. i called the hotel a day before arriving and ask if they provide transfers and the male reception said: NO and he said he will be charging me 20fr per night for having my 3 year old with me.i said that i was not told by the agent whom i booked with and the rooms were alreadx paid for . HE said "that's not my problem)i.e. not his problem". utterly rude and i have stayed in many worldwide hotels and this is the worst ever. i travel almost onec every 2 months, often 3 hotels each stay and often in europe and this reception was rude. aside from that, room was small, they did not change the bedsheets at all, bed felt like it was falling apart. the location was off the main town and there was construction on the 1st floor of the hotel and the cafe at the ground floor. given that there was so much contsruction around; the least they could do was be nice given that there was still guests willing to stay at the hotel, I DO NOT RECOMMEND THIS HOTEL EVER. i am surprised my son did not get bites from bed bugs or something.... this hotel made our experience at st moritz not enjoyable
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- Also Known As:
- Loeffler Hotel St Moritz