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“Do not book this hotel!” 1 of 5 stars
Review of Hotel Cervus

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Hotel Cervus
4.0 of 5 Small Hotel   |   Via G. Segantini 32, St. Moritz 7500, Switzerland   |  
Hotel amenities
Ranked #5 of 6 St. Moritz B&B and Inns
Orange NSW AUSTRALIA
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
“Do not book this hotel!”
1 of 5 stars Reviewed February 23, 2014

I cannot even review this hotel as we arrived with a confirmed reservation ( that had been made in September last year) and we were told that they were fully booked and were moving us to one of their "sister"properties which was also 4 star. This is not a 4 star hotel and nor is the one they moved us to.
This is not acceptable for a hotel to do when you have a confirmed reservation. We know we got moved as we had only booked for 1 night. They took our reservation though so we assumed this would be ok.

  • Stayed February 2014, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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19 reviews from our community

Traveler rating
    7
    7
    1
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3
6
6
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
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Additional Information about Hotel Cervus

Address: Via G. Segantini 32, St. Moritz 7500, Switzerland
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #5 of 6 B&Bs / Inns in St. Moritz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Cervus 4*
Number of rooms: 28
Reservation Options:
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