We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not worth the money” 2 of 5 stars
Review of Hotel Cristallo

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added Hotel Cristallo to your Saves list
Hotel Cristallo
4.0 of 5 Hotel   |   Arosa 7050, Switzerland   |  
Hotel amenities
Ranked #20 of 37 Hotels in Arosa
Hong Kong, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
20 helpful votes 20 helpful votes
“Not worth the money”
2 of 5 stars Reviewed August 23, 2006

The view from the room (if you pay extra and book a room with a view) is nice.

The phone in our room didn't work. They didn't fix it till we left.

There were so many flies in the dining room that we had to ask for a fly swatter

  • Stayed July 2006
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

36 reviews from our community

Traveler rating
    19
    10
    4
    2
    1
See reviews for
12
11
2
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Halesowen UK
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 8, 2006

Do NOT be put off by the outside appearance of the Hotel Cristallo. Yes, it’s a concrete box, but that is exactly it’s good point. It’s honest, it’s not a fake alpine chalet, and it’s not a traditional wood construct where you can hear every movement from anyone anywhere in the building and the balconies are at risk of collapse from dry rot. (I won’t tell you the hotel I’m thinking of). It’s modern, it’s clean and it’s very well decorated. Don’t think that being all that makes it characterless, it doesn’t. The bedrooms are excellent, comfortable and well appointed, but their star feature is the view (if you face the valley rather than the street). The whole of one end of the room is a wall to wall, floor to ceiling 50’s style picture window with a door onto the balcony, with a magnificent view over the valley and lake. The view is so dominating that you can feel it.

The front of the hotel is on the main run of shops & banks, which are clean and modern but could be anywhere in Europe with no hint at all of being in the alps. The contrast between the front of the hotel and the back of the hotel is a little surreal.

The hotel dining room is behind the hotel run bistro, and overlooks the valley. Where the meals are concerned I have nothing to complain about, but did find things a little pretentious. Perhaps that was just me, perhaps it was the other guests some of whom overdressed for dinner and were obviously out to impress. Perhaps it was the staff, because although things were relatively ordinary, they seemed to be trying to convey an air of class, perhaps they were just trying too hard. I wasn’t really comfortable at meals, but would put up with this willingly for the rooms.

A word of warning about the dining room particularly if there are children in the party, the walls are decorated with modern pornographic cartoons (why !). Is this art, or is this smut ? It’s pretentious, which only added to the feel that the management were trying to position themselves as “up market”.

Regardless full marks to the place.

  • Stayed July 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed May 25, 2006

We have stayed in Cristallo atleast 6 times mostly in Summer and only once in winter. We simply love to stay there.The rooms are very well appointed and comfortable. Location is excellent. Since the rooms are overlooking the valley, the view from the room is superb. Staff is very polite & courteous.Since it is family owned the owner and his wife are always there to see to tha comforts of the guests.Buffet Breakfast is really sumtous and the selection is large.The stay in this hotel is memorable

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Cristallo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Cristallo

Address: Arosa 7050, Switzerland
Location: Switzerland > Swiss Alps > Canton of Graubunden > Arosa
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa
Hotel Style:
#2 Best Value Hotel in Arosa
#9 Spa Hotel in Arosa
#10 Luxury Hotel in Arosa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Cristallo 4*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Hotels.com and Despegar.com so you can book your Hotel Cristallo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cristallo Hotel Arosa

Owners: What's your side of the story?

If you own or manage Hotel Cristallo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.