We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely Place to Stay” 5 of 5 stars
Review of Hotel Silberhorn

Save Saved
You added Hotel Silberhorn to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel Silberhorn
4.0 of 5 Hotel   |   Dorfplatz, Wengen CH-3823, Switzerland   |  
Hotel amenities
Ranked #12 of 21 hotels in Wengen
W Midlands
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Lovely Place to Stay”
5 of 5 stars Reviewed April 1, 2013

Back down to earth after a weeks holiday at beautiful Wengen. The Silberhorn Hotel was a fantastic place to stay, ideally placed within a minute's walk of the train station. Warm, comfortable rooms - which included tea/coffee making facilities - much appreciated. Lovely deep bath, perfect for soaking tired legs. Thoroughly enjoyed our meals. Staff were friendly & nothing was too much trouble. Would love to come back.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

165 people have reviewed this hotel

Traveler rating
    79
    58
    16
    7
    5
See reviews for
41
63
10
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
UK
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2013

Our youngest daughter (19) and me were looking for a last minute quick ski break. Ended up on a package break, in the Silberhorn Hotel, Wengen.
The whole hotel experience was superb, the food and service exceptional!!!!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 22, 2013

We came back from Switzerland 1 week ago, but i wish we could still be in Wengen and Silberhorn hotel. We had such a great and fab time, we started talking we will for sure come back next year for skiing and in summer to do some walking and hiking.

It took 2.5hours from Geneva airport on coach to Lauterbrunnen and 20minutes on train from Lauterbrunnet to Wengen, but it was worth the journey.

Silberhorn hotel is just across the road from the train station, 1 minute walk.
The check in was fast and easy. It took 5 minutes with waiting. I did ask by email for room on higher floor and in quiet section and we were give a very nice room on 3rd floor with Mannlinchen cable car view.

Room - 2 double beds, sofa, TV, safe, kettle to make hot drinks, nice bathroom with shower and tab, free lotions and shampoos, bathrobes, slippers.
The pillows were very soft, but got extra two pillows the next day after i asked very nice lady at reception.
Rooms cleaned every day, i felt safe to leave all our things around, never had anything missing. I left my watch, rings, camera, phone, even some money on the night stand and it was always there when we came back after the day out or dinner.

The only thing i didn't like was the light in the bathroom, it went off every time i opened the door, even at 3am in the morning and i was suddenly fully awake.

We were half board - breakfast was buffet style, lots of choices. Loved the coffee with the warm milk and the bread was so good.
Dinner - i don't know what to say, 5 course dinner every night, so good. Starter, soup, salate buffet, main course and dessert. All the people in the restaurant were really nice and friendly, speaking many launguages {French, Germany, Italien, English etc.}. They were always helpfull, very chatting and smiling all the time.

Afternoon tea and cakes from 4 to 5pm - so good, really good tea on offer. My boyfriend loved the Morrocan mint tea.

Actually all the people were very helpfull, friendly and smiling.

Spa - very nice place to go and relax after skiing or walking. 2 saunas, jacuzzi - inside and outside and sundeck chairs to relax on with a fantastic view of Lauterbrunnen valley, train station and passing people.

Just a below the hotel is a Coop shop if you need to buy some food. Lots of little shops in the village, nice restaurants {most of them are hotel restaurants}. We didnt use any other restaurant but the one at Silberhorn, so i can't comment.
lots of shops with clothing, but very expensive.

We did couple trips - Jungfraujoch and Schilthorn, we were lucky with the weather, sunny, so we had great views from up there. The trips were worth the money. Jungfraujoch was half price with the ski and walking pass, Schilthorn was half price with the walking pass and free with Area ski pass.

We really liked this hotel and Wengen, we will definitely be back in the future.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 26, 2013

The room was fine apart from the lack of light for reading. The bathroom light, however, was very bright and automatic so it woke up the other occupants if someone needed to visit during the night. Food was pretty good considering no choice and staff were very attentive. Free WiFi was good and the spa excellent, it just lacked a pool.

Room Tip: Only basic north facing room paid for but was allocated Room 321 which had good views to the Lauberh...
See more room tips
  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2013

Planning a return to Wengen to ski, we plumped for the Silberhorn based on the good reviews herein. We have stayed at the Sunstar twice before and been happy, but fancied a change.
First, the good: Location and staff - excellent! We also liked the spa and appreciated having towelling robes and drinks making in the room. Afternoon tea was also enjoyed. The ski room is fine, although more benches would help.
Our allocated room was small with a pokey bathroom and dark (orange walls, dark wood, North facing and ill lit). We viewed two others rooms (one even darker), before moving to one which was bright, well lit and spacious. The hotel was not full so why were we allocated that inferior accommodation in the first place? We had booked through Crystal. Could this be a factor?
Now opinions on food vary widely (something I am keenly aware of as an ex travel agent), so I will simply describe our first two meals. A starter of carpaccio with italian hard cheese shavings. The cheese had gone sweaty and leathery through being prepared too early. The main course was white fish in a sauce. The fish was uncooked and sent back. On day two, the main course was pork. This arrived uncooked and was returned to the kitchen. The replacement dish was still bloody in the centre. There was only one pudding each day and this was creme caramel or a variation on the theme; for example, creme brulee without the "brulee"! As the week progressed, we came to view dinner with some trepidation. The hotel offers the option to eat in the public, a la carte, restaurant once a week and we, for once enjoyed the kind of food (different kitchen, different chef) we had anticipated at the start of the holiday.
This hotel could be so much better and win back the clients who seem to have voted with their feet - the hotel was only half full at the height of the ski season. Here are my recommendations to the owners:
Redecorate rooms to maximise light.
Utilise the area outside the dining room better by making it attractive to linger; somewhere for a pre dinner drink and an after dinner dance perhaps. (The 1980's floral bedroom wallpaper is bizarre)
Employ a chef with pride and passion for his craft.
We will return to Wengen, which we love, but not to the Silberhorn. We will also be more wary of glowing Tipadvisor reports.

Room Tip: Request a bright one. (not with orange walls) A room by the lift reduces the room size.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2013

We found all the facilities excellent, the free wi-fi Internet . The staff were all very friendly and helpful, accommodating and the food were ok. The evening restaurant menu was varied as well as the breakfast. The ski area was great, everything was well coordinated. The location of the hotel is close to the ski facilities.
Belgium

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
2 reviews
5 of 5 stars Reviewed February 16, 2013

The hotel is located very central with only a short 1 minute walk from the train station and cable car. The food is plentiful and of great quality - Gari is a superb host and the team go out of their way to accommodate you. We didn't opt to upgrade to a south facing room in January and were amazed with the room we had the overlooked the main square where the activities of the mens downhill took place in the evenings, sleep quality lost a mark as there were 2 tents blasting music until 2 am on 2 evenings. The room had everything you needed. Only thing the hotel was missing was a swimming pool but given the location this can be forgiven. Wengen is a lovely resort, very different and more laid back than typical alps resorts. Some runs are a bit flat. The activities for non skiers/boarders is outstanding, we enjoyed a great day at jungfreuhof and enjoyed lunch at piz Gloria. Bonus of the trip was Hannes Reichelt at the next table every evening and the Austrian ski team taking over the ski room. Did not visit the spa.

Room Tip: From march onwards I would choose a south facing room, or if you are visiting during the mens downhi...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hotel Silberhorn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Silberhorn

Address: Dorfplatz, Wengen CH-3823, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Wengen
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in Wengen
#11 Romantic Hotel in Wengen
#15 Family Hotel in Wengen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Silberhorn 4*
Official Description (provided by the hotel):
The 4-star hotel Silberhorn is found in car-free Wengen, surrounded by impressiv mountains in the Bernese Oberland at the foot of the Jungfrau. It is located right in the centre of the village and is the perfect starting point for various excursions around the Jungfrau region. To the mountain railway station it only takes 1 minute – from there you start the amazing journey up to the Jungfraujoch – Top of Europe - at 3454 metres altitude which is Europe’s highest railway station and the highlight of every visit to Switzerland!As per our device „everything under one roof“ the Silberhorn offers all amenities to make your stay comfortable and unforgettable. At the hotel you find our new spa and wellness area, the swiss ski school, the sports shop Alpia, a jewellery shop as well as our à la carte restaurant „Silberhornstube“ (Link zu Beschreibung à la carte Restaurant). Due to the big advantage of its location, right in the heart of the village, you are able to create your holiday perfectly : beside the hotel Silberhorn you find in summer the tennis courts and in winter the ski school office and its meeting place as well as the beginners’slope and the ice-rink. With the Männlichen cable car, right next to our hotel, you reach within 5 minutes walk the Männlichen mountain which is the perfect starting point for skiing and hiking – always in view of the Eiger, Mönch and Jungfrau. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, BookingOdigeoWL and Despegar.com so you can book your Hotel Silberhorn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Silberhorn
Best Western Wengen

Owners: What's your side of the story?

If you own or manage Hotel Silberhorn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.