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“Mixed Feelings” 3 of 5 stars
Review of Parkhotel du Sauvage

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Parkhotel du Sauvage
4.0 of 5 Hotel   |   Bahnhofstrasse 30, Meiringen 3860, Switzerland   |  
Hotel amenities
Ranked #3 of 10 Hotels in Meiringen
Glasgow, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Mixed Feelings”
3 of 5 stars Reviewed July 29, 2013

We stayed here for 2 nights as part of a walking holiday. The hotel is well situated right next to the train station and quite near to cable cars/lifts etc.

It is a large and old hotel, decorated in a very beautiful French style. The building and grounds were beautiful. Our rooms were also lovely and clean too but really, really modern! They were large and beautifully decorated but strange contrast with the halls and hotel common areas.

At the reception area staff were lovely and friendly but slightly clueless (group of teens). They blithely announced they had forgotten to take the bags up so just handed them over to us (they were being transferred between hotels) and we struggled to get them in the antiquated lift.

The dining room was where the real let downs happened. The waitress (appeared to be one main waitress and several drinks waiters/plate removers) was initially very friendly, stating that 'of course' they could deal with my mothers dietary requirements (gluten free, hotel was warned months before at time of booking and at our arrival too). The menu was several courses, but no choices offered (side note: there are actually choices given for main... but no one told us...).

We thought the menu looked good, however when the food arrived my mother had been given completely different food, with no explanation that this would be different (would have been fine if they had taken us through the menu and explained). Staff spoke excellent English so this was not the problem. Instead of (lovely) creamed spinach and prawn soup she got beef bullion (essentially stock cubes) and then no sauce at all with dry pork for main (they offered tomato sauce that was just tomatoes). If a hotel is making food through a chef they should find it easy to create sauce with no flour. Waitress attitude towards our unhappiness about this was also not ideal, though she was not impolite, more seemed 'surprised' that we were unhappy.

Second night was better- my father had a specific talk with waitress before meal to work out what my mother could have. Result was that she had almost the exact same menu, however again the differences were not explained, we were told conflicting information (once that the dessert was fine, once that it wasn't and she'd get something different- she got the same and it was fine) and the waitress challenged my father 'did you even warn the hotel about the diet?!' 1) yes, numerous times and 2) its an allergy not just a diet.

At this second meal there was also confusion as half board guests had food, including the salad course served to them whilst a tour group were eating from a buffet (but same dishes). No one informed us if we were meant to be eating from the buffet or not, and we saw other half board guests accidentally do so. This meal was also randomly served outside. No reason or warning given and some other guests seemed unhappy about this. We were fine, it was a nice night.

At this meal we also saw the manager speak to the (railway) tour group, to each table. He seemed very friendly and funny however he made no effort to speak to any guests not with the tour group. There were only 3 other tables so it would have taken little time to greet the others too.

Room Tip: There are several 'styles' of room so look up which one you'd like and request.
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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97 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Birmingham, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
230 helpful votes 230 helpful votes
3 of 5 stars Reviewed July 22, 2013

We had 2 nights here as part of a walking holiday.
First, the good things: A very warm welcome from the manager. A huge bedroom. The hotel was clean. Ok, that's about it!
This is an old and large hotel that probably had its heyday 100 years ago. Now it is not attracting the number( or indeed any) of the rich guests required for it to be as magnificent as it would have been. In fact when we arrived we were the only guests apart from a group of railway enthusiasts on a tour. These were out on the night we arrived so, to avoid being the only people in the hotel restaurant, we were offered a free meal in the associated "crystal" restaurant outside, the quality of which was average. it was also very expensive. if we had been paying we would have been very unhappy.The meal was unfortunately marred by the presence in the restaurant of many flies which we had to constantly swat!
Our bedroom had an adjoining lounge/ dining room which we didn't need. Bizarrely( considering the wasted space of the lounge area), the bedroom had an open plan bathroom actually in it. We dislike this arrangement with the associated extreme lack of privacy for basic bodily functions.The whole bedroom / bathroom was furnished in a peculiar retro 1970-80s style ( actually it may have been refurbished then, in which case it needs re-doing), whilst the " lounge/diner" had reproduction older furniture. The flooring throughout was wood laminate so the nett effect was cold, bare and unfriendly. A carpet would improve things a bit.
We were on half board so had a dinner in the main dining room the second night. This was quite good but there was very limited choice. Certainly a long way from anything approaching fine dining. Breakfast was ok but choice of cereals was cornflakes/ cocoa-pops and the like with no sign of any health giving choices such as muesli. And you had better be down early, for as happened to us, the coach parties will have devoured everything if you don't .
There are no 21st features in this hotel such as spa/ sauna/ pool.
So, all in all, a very average experience. We would not stay here again.

Room Tip: Ask for one without a bathroom separate from the bedroom
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 20, 2013

Great hotel, reasonably priced, close to public tra - and for Sherlock Holmes fans, it's within easy walking distance of the Reichenbach Falls!

The rooms are nice, clean and spacious (we had a 'superior room').

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed July 14, 2013 via mobile

On arrival very helpful staff showing us a place to store our luggage until check in. We got a free upgrade to a more superior room which of course was a nice bonus. The position of the hotel was great. The breakfast selection was wide and offered everything you would expect. Would visit again if the prices were slightly lower.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertford, United Kingdom
Top Contributor
61 reviews 61 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 28, 2013

We stayed here on an organised tour. The hotel is nice and clean enough, but the standard of food is the same as school dinners! For a hotel that offers conference facilities I would have expected to have had a beter level of cuisine. This hotel appears to deal a lot with Chinese tours also and tries to make sure that they are kept away from western visitors for some reason unknown to me.
If you stay here, which is nice enough, then there are plenty of restaurants in the streets of this nice little town once you investigate. This hotel does own the Bistro directly outside which is good for a beer but again the menu I found a bit limited

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 7, 2013

After leaving Davos we coached to Meiringen, where once again a beautiful sight greeted us.The hotel mentioned above is situated in a long green valley surrounded by hills ammmmmnd mountains with waterfalls in abundance. Our room was situated in the rear of the hotel overlooking the gardens.It was a double room with en suite toilet facilities. The hotels claim to fame was that sherlock holmes had stayed there, and there was a bronze statue of him outside.Also there was a museum nearby of his works. The food was adequate but the staff seemed to have no knowledge on how to control large crowds of visitors. By the time we were able to get our meals the food was in short supply and cold. The one redeeming feature was that one could sleep peacefully at night.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 22, 2013

This is indeed a beautiful hotel in an ideal location and our room was large and very
comfortable. However it did not have a working radiator in the bedroom, nor did it have a
safe as advertised "in every room". The bathroom was lit by 2 small candle lamps and it
was impossible to see to shave etc. The food was in very small portions with only 2 options
for main course and another 2 options for sweet, one of which was always tinned fruit salad.
There appeared to be a shortage of serving staff at mealtimes and long delays between courses.
Many times we waited to be served at the bar for a pre dinner drink but you had to catch the
attention of a waiter/waitress to come over to be bar area & they seemed to be rushed off their
feet. In Conan Doyle's book apparently this was the hotel where Sherlock Holmes was
staying when he received a message to go up to the mountain and meet his adversary Moriarty
but I fear he would have been sadly disappointed with the meals should he return there today.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parkhotel du Sauvage

Address: Bahnhofstrasse 30, Meiringen 3860, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Meiringen
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #3 of 10 Hotels in Meiringen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Parkhotel du Sauvage 4*
Number of rooms: 71
Official Description (provided by the hotel):
Located in the Center of Meiringen, the Hotel is a synergie from swiss historic Hotels and modern Management. Art Nouveau style in the public area, traditional rooms. Swiss Restaurant nearby the Hotel. ... more   less 
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Also Known As:
Parkhotel Du Sauvage Meiringen

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