I had booked the city chalet for a week in the month of June 2013 and stayed there with my family. We were 6 adults and one child and stayed in the first floor. As the apartment accommodated 10 people, we were quite comfortably placed.
I dont quite agree with a 5 rating of the property by the earlier reviewers as it indicates that there is no room for improvement. Do not get me wrong, I still recommend the chalet for any family that would like to go there. Its just that I would like to have the expectations set straight :
The really good - location
Its abt 4-5 minutes walking from Interlaken West station and is situation right next to a river connected from the dam. As a result of this, you can hear the water rushing out of the room all day and night which is quite a change from your city life! There is a denner's grocery shop not even a minute away from the chalet that can help you stock up on your daily needs.
The Good - Matt
The owner Matt, is a charming fellow who takes care to ensure that he does everything he can to make your stay comfortable. Right from the helpful tips he sets up in the house to the detailed messages laid out for recycling, He even helped us with a weighing scale to help ensure that our bags dont cross the weight limit at the airport counter
The stuff that can be improved -
1. The house : The house is a 200 year old wooden building. While this gives the house a lot of character it also presents a problem if you happen to be a light sleeper. When ever some one walked across the hallway, I woke up. Not only does the sound of your family walking, wake you up, when people on the floor above us moved around, the evidence was well quite evident. I cant begin to imagine, the trouble we may have caused to the fellows living on the ground floor when we moved around.
2. The individual rooms dont have any locks on them which becomes irritating when you may be looking for some privacy. Also the locks on the doors are the really old ones that jut out when open. More than once I bumped into these.
3. The approach road : Not much that can be done by Matt here but the approach road involves a short gravel path which is a pain if you are dragging large pieces of luggage. As indicated by a previous reviewer, hauling your luggage to the first floor is no joy either.
The apartment is well equipped with a fridge, microwave, gas range (electric stove and oven), dish washer, toaster, coffee machine, washing machine, dryer, iron, a tv and a mini hi-fi. I really liked that a mini hi-fi was made available. May be Matt could leave an aux cable so that we can connect our mp3 players as well. The collection of books and magazines in the study seemed excellent but it was a pity that I didnt know the language. The kitchen had all possible utensils setup as well.
Overall our experience was pleasant and I was greatly helped by the reviews on trip advisor but I thought it was important to bring some perspective.
the floors creak, so carry some ear stuffers if you are a light sleeper.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.