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“Nice character hotel in Interlaken” 4 of 5 stars
Review of Carlton Europe

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Carlton Europe
3.0 of 5 Hotel   |   Hoeheweg 94 | (Villa Europe and Minotel Carlton merged), Interlaken 3800, Switzerland   |  
Hotel amenities
Ranked #16 of 31 Hotels in Interlaken
Certificate of Excellence 2014
Sydney, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Nice character hotel in Interlaken”
4 of 5 stars Reviewed September 10, 2012

I think the hotel has 2 parts-Carlton & Europe. We stayed in the nicer Europe part which had the better rooms & breakfast.
Staff were fine. Not overly friendly or helpful but did there job adequetely.
Room was large, with a lovely balcony & views of the mountains from every window. Bathroom was a good size.
Enjoyed having our own kettle with complimentary teas and coffee.
Location was excellent, a short walk from the train station and large Coop for groceries & in town. I suggest going to the bar at the Victoria Hotel for drinks, which although not cheap had the best cocktails I have had. The bar at the Carlton Europe looked a bit drab & we didn't visit.
Breakfast-my girlfriend said it was one of the best she had, I thought it was quite good. Bircher muesli, fruits, seeds, nuts, yoghurts, lots of breads, some pasties, cereals etc. The scrambled eggs were often tough & I would wait for a fresh batch to come out to get some as it was not nice when it was left for a while-the group I was with all noticed this.

Room Tip: Stay at the rooms from hotel Europe, not Carlton. Great views from balcony room.
See more room tips
  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
    54
    85
    29
    10
    3
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37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Interlaken
1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 22, 2012

I liked the location and staff is fvery rindly.
Dislike the Resturant Breakfast Buffet and Rude Staff.
Dislike the dirty dishes were meet in the Resturent.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 20, 2012

It's a fantastic Location right opposite Harderkulm mountain with a view of green mountain & river.
it's just 2-3 minutes walk from the station adds to the advantage . a good 3 star deluxe Hotel . a decent room size with good balcony to seat out & enjoy the weather & view . In-room Coffee/Tea maker was handy.
above all a very loving & helping beautiful staff .
had a wonderful stay .

Room Tip: Ask for a room on higher floor with Balcony facing the Mountain.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jalandhar, India
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 19, 2012

I stayed for 2 nights along with my wife on our Swiss holiday. The location was convenient as near to rail station. Rooms were spacious but the beds were totally hopeless. The amenities were not like that of 3 star hotel. Kettle was provided but without tea bags and milk powder. Drainage problem in toilet. Worst of all breakfast was not upto the mark. Only bread and butter was there for us being vegetarian. I only like the location of hotel. No room service provided. One more thing which I like was on checking in we were given bus cards for travelling in bus if needed free of cost.

Stayed July 2012, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALEXANDRIA
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 11, 2012

These are TWO hotels with the rooms in carlton hotel MUCH better than europe hotel !!! The staff is very helpfull and serves with a smile.Breakfast was good , location perfect near interlaken ost station,and away from the too touristic area,towards interlaken west .in June weather was hot,rooms may need at least a fan to have a better sleep. there is a pc in the lobby for public use

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Jaz Hotels and Resorts

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delhi
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 26, 2012

Stayed in this hotel with my wife and a kid. The hotel is located just next to Interlaken OST train station which is a main line station and connects you to all major cities of Switzerland and to popular excursions like Mount Jungfrau. The staff at the hotel was very nice and helpful. The hotel room we got was very good with a big balcony attached. The hotel faces the main street of Interlaken and across the road is the lake/river which makes the location even more special. Nice decor in the hotel. The bathroom was too small and the breakfast had no great variety. Overall a nice experience.

Room Tip: Rooms with balcony make them special.
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 23, 2012

We stayed at this hotel as part of a Treyn holiday. The front of house manager met the group at the station and walked us the short distance from Ost station. We enjoyed a welcome drink before going to our spacious, individually decorated room in the Europe side. We enjoyed a set menu dinner on two evenings. However, my husband was given a carefully thought out menu for his special diet. The breakfast buffet was good but not the most wide-ranging that we have experienced.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlton Europe

Address: Hoeheweg 94 | (Villa Europe and Minotel Carlton merged), Interlaken 3800, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#2 Spa Hotel in Interlaken
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Carlton Europe 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Carlton Europe Hotel Interlaken
Carlton Europe Interlaken

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