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“Totally missed the mark! We recommend staying elsewhere.” 2 of 5 stars
Review of Hotel Alpina

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Hotel Alpina
2.0 of 5 Small Hotel   |   Hauptstrasse 44, Interlaken BE 3800, Switzerland   |  
Hotel amenities
Ranked #29 of 41 Interlaken B&B and Inns
Kansas City, Missouri
Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
“Totally missed the mark! We recommend staying elsewhere.”
2 of 5 stars Reviewed May 31, 2013

I usually do my booking based upon reviews and in this case took a chance. Unfortunately, poor was the best I could give this hotel. It was booked through an online aggregator for a relatively reasonable price. The 95 CHF/per night for 5 nights was still more than what we felt was due. We tried to move hotels after the first night, but found the area to be very busy and even the hostels were booked until our 6th night, when we did relocate.

The hotel has lovely bones. The large dining room and quaint bar would have great potential. The hotel, particularly the main and 1st floors (of which half appears to serve as the owners residence) is crowded with a confusing mix of furnishings. Furnishings range from overstuffed 80's leather sofas, empty cheap laminate shelving to brass children's cradles covered in animal pelts. It is a little odd. The dining room is large, beautifully painted, but decorated with cheap string lights, paper pom poms and mardi gras beads. Again, odd. It all smells a bit musty and of old cigarette smoke. Often the smells from the owner's personal kitchen filled our room.

Our room. The double bed was really a large futon with two separate and very uncomfortable mattresses. The linens and towels were mix and match and not always fresh. To get to the shared bath we had to go to the opposite side of the floor past the owners own residence (curtains separated their hall) but around their own coats and shoe racks. I kept feeling like I was sneaking around someone's home when using the loo.

The breakfast is very simple and we recognized the same bowl of yogurt, jelly and hard boiled eggs each day (yes they are hot pink eggs!). We didn't try the meats or cheeses. Breakfast is standard, but certainly not anything fresh or special. We did try a couple of beers from their bar, but the dining room prices were expensive and hours uncertain. We went down the street for Thai most nights.

The hotel is operated as Hotel Alpina, Interlaken, but our rooms were booked under BasicRoomsHotel.com. It appears to be one and the same. I would not pay full price for these rooms. I would recommend staying at a local hostel (the Swiss Youth Hostel by Interlaken OST is where we relocated to and LOVED it) and you will likely get a cleaner shared bath and more comfortable room. Better yes, venture into Murren or Gimmelwald and stay in the mountains for a bit more.

Before ending this review I must say that the owners can be very nice. The operation is family run and the mom is very helpful. She seems to work very hard and warms up once you get to talk to her. I would love to give it a better rating, but we simply couldn't wait to move on.

Stayed May 2013, traveled as a couple
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45 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Chicago, Illinois
Senior Contributor
49 reviews 49 reviews
40 hotel reviews
Reviews in 39 cities Reviews in 39 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed December 20, 2012

I am sure this hotel had better times, but I was quite dissatisfied with it during our visit to Interlaken. Although it is OK to stay there, I would pick a different place next time. The main problem is the cleanliness of the rooms. In ours, we had some terrible smell. We had some dirt on the floor. Under the bed we found somebody else's shoes. The bathroom was dark. I was resistant to touch anything in there.

The owners speak decent English, although we spent at the lobby some time before they noticed our presence. The breakfast was not great. They had necessary breakfast items, but some products were not fresh (like bread). The majority of products were long term storage items (like yogurt).

As it was noticed in other reviewes, the building is old and not well maintained.

Disclaimer: I am staying at more than 20 different hotels per year and therefore know what service to expect from each of them.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 9, 2012

I read a few reviews, I do not know who could have wrote them. It was so dirty and old, I was afraid to take off my clothes. The bathroom is just large enough to sqeeze in. I had two rooms with my family, I would never stay them again. Some of the reviews, raved about the breakfast. If you like bread, jelly and pink boild eggs, it's OK. I would not say that's a great breakfast. I stayed in 6 different hotels in Europe on this trip, 5 were very good to great.....this one was absolutely terrible. Do not stay here.
No AC, no screens, many Mosquitoes and other bugs!

Room Tip: Do not stay here, pick another hotel.
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  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carleton Place, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 4, 2012

We spent 3 nights at the Hotel Alpina and we were very satistfied with our choice. The owner is very accommodating, friendly and very helpful. The buffet breakfast was great. We were also given bus passes for the time of our stay as well as the last day to get us to the train station. The bus station is very close and it's only a 10 minute walk to the train station, close to the mall as well.

The owner is always helpful in giving directions. Would definitely stay there again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 30, 2012

A very clean and comfortable hotel. 10 Minute walk to central Interlaken, but the owners were very helpful in providing information in English.
Expensive but due to the area of Switzerland, international and a good base for exploring the area.
Several bars and restaurants within a couple of minutes walk as well as the William Tell theatre.
We found 2 outdoor swimming pools within a 10/15 minute walk from the hotel, discounts with the Interlaken card as well as on the local buses - these are free.

Room Tip: We had a triple room with a balcony with views looking to the mountains. We also had an ensuite whic...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 9, 2012

pros: peoplle spoke english and friendly; affordable; internet, comfortable bed.
ok: bus worked to get around
cons:10 am checkout is very early; room very small, glad to have a WC of our own but tiny!

Stayed August 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2012

we have just spent 12 nights in Hotel Alpina Switzerland we had a very good room the food was very good the Hotel Owner was very good and helpful. we are going to book are hotel for next as soon as we can. We had a freind who come to Interlaken and he is going to the Hotel Alpina for next year.

Room Tip: get the hotel owner to pick your room
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Alpina

Address: Hauptstrasse 44, Interlaken BE 3800, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #29 of 41 B&Bs / Inns in Interlaken
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Alpina 2*
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