Lovely helpful staff. Good location for Interlaken West. Good breakfasts except for consistently cold fried eggs, sausages and awful bacon. Our room had great light and views. Alas, we felt we were camping: no drawers, no shelves, no fridge, so nowhere to put our stuff. The shower needs glass doors or heavier curtains as we deluged the small bathroom with every shower. A decent three-star hotel, maybe!