Wow, this was a great place! I understand the frustration of others with the small elevator and the last stairs to the top floor. But once there, we loved the room. Yes, it was very hot while we were there, but opening the windows/door to the balcony, by the time we slept, it was not bad at all. The folks at the desk were very welcoming, helpful with suggestions for food and recreation and the bus/train passes were great. The city is lovely, the surrounding area is so beautiful. One of my best pictures came from the room overlooking the river. I wish we had stayed longer than our one night/day as we enjoyed the area a lot. Yes, Switzerland is very expensive but the people were kind and helpful. We were impressed with how clean the area remains.