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“Wonderful place with wonderful hosts” 5 of 5 stars
Review of Swiss Inn Hotel & Apartments

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Swiss Inn Hotel & Apartments
General Guisanstrasse 23, Interlaken 3800, Switzerland   |  
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Hotel amenities
Ranked #5 of 39 Interlaken B&B and Inns
Boston, Massachusetts
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
Reviews in 34 cities Reviews in 34 cities
86 helpful votes 86 helpful votes
“Wonderful place with wonderful hosts”
5 of 5 stars Reviewed October 4, 2010

Our family of 4 stayed at Swiss Inn for 4 nights in September 2010. We rented their "Bungalow Apartment" which is an independent structure right next to the main Inn bldg. We have the entire structure, which has 2 bedrooms, 2 bathrooms, a living room, a dining room, and kitchenette.

Location:
Couldn't have been better - just a few minutes' walk from Interlaken West train station, and a large Migros supermarket where you can pick up anything you'd need for cooking. OTOH, the Inn is far away enough from the train tracks and the center of town so it's very quiet at night for sleeping.

Hosts:
Veronica and JP are absolutely wonderful. They are friendly, very helpful, but not intrusive.

Our Apt:
Very comfortable and clean. The small kitchenette is well-equipped, with electric kettle, coffee maker, toaster, stove tops, and mini-fridge. We had no trouble preparing breakfasts and simple dinners with what's available.

The only hiccup is that wi-fi reception is marginal in the Bungalow Apt. I think that is because our bldg is at some distance from the main Inn and office. Reception is best in the bedroom closest to the main Inn bldg.

We used the co-op washer/dryer located in the main bldg once, without any incidence.

We would not hesitate to stay at Swiss Inn again next time we visit Interlaken!

  • Stayed September 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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125 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Bainbridge Island, Washington
Top Contributor
74 reviews 74 reviews
62 hotel reviews
Reviews in 57 cities Reviews in 57 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 2, 2010

Excellent location, in a quiet garden setting. A very short walk to the Interlaken West train station and a large supermarket. An easy walk to virtually any of the many restaurants in town.

Our one bedroom unit with kitchenette and balcony was compact for an apartment, but larger than any ordinary hotel room. Furnishings were old fashioned and showed some wear and tear, but everything was comfortable and functional. Bath and kitchen were good. Laundromat in basement worked fine. It would have been nice to have brighter light bulbs. Much more reasonably priced than the regular hotels in town.

The owners Veronica and J.P. were gracious, helpful, and generous, without being intrusive. We thoroughly enjoyed our stay.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2010

Because of my job my wife and I stay at the best hotels in the world. But few of them would compare in comfort to Swiss Inn Appartments in Interlaken. Veronica and Jean-Pierre take so much personal care in running a very clean,efficient and warm place that it is like a home away from home. They never say 'no' to anything, and are amazingly supportive in planning the sightseeing of the country. For us it was a dream stay of 8 days.
Swarup & Kanta

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2010

I took my 70 year old Father to Switzerland for the 1st time last year, and chose Swiss Inn in Interlaken for 7 nights. I returned to the Swiss Inn this year, start of September, again with my Father but this time for 9 nights.

The fact we returned to the Swiss Inn is itself a compliment to the owners and the place.

Some people prefer "hotels" but for us, we have found a place we can call "home". I would love to live in Switzerland but as that is not possible, finding somewhere that is a "Second Home" and base to explore all parts of Switzerland not just Interlaken, even for only 1 or 2 weeks, is the next best thing. Swiss Inn is that.

The owners are so so friendly, as is the lady who cleans the room, you feel at home straight away.

5 mins walk from the Supermarket (Migros) and Interlaken West Train/Bus/Boat station, the hotel is situated in a quiet location but within easy access to the town centre.

The rooms are "homely", in my opinion perfectly comfortable and acceptable for the independent traveller. Opinion on accommodation though is subjective but anyone who thinks the review gives too much praise, look at the other reviews and the vast majority extol the positive features of the Swiss Inn so I think my positive opinion is in line with others who have stayed there

The worst part about our stay was having to leave, not only Switzerland but also the Swiss Inn. That in itself is the greatest compliment to be paid to the owners, JP and Veronica.

  • Stayed September 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilanova i la Geltru, Spain
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 18, 2010

I stayed in one of the appartements, and i would like to say that the family wich have the hotel are very kindeness and they offers a best welcom. I am very grateful. Thanks and i hope to return it.

  • Stayed August 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nanaimo
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2010

We loved Interlaken! Our accommodations for our family of three couples ranging in age from 55 through 76 were perfect for us. Everything was clean and beautiful with such a homey and welcoming touch. We were able to prepare our own meals when we wanted to. We actually felt quite certain we were in for a wonderful time months before we arrived. Our e-mail exchanges with our landlords were so friendly, fun and trusting. They totally were who they seemed! Every day we had help planning around the weather and never would they sacrifice our day for profit. If they could have made the weather perfect for us that would have been done - the only thing they could not make perect! We cannot say enough about this most wonderful place to stay. Thank-you for a home away from home!

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2010

We recently returned to the Swiss Inn for our 2nd trip to Interlaken. The location is great, but the hospitality is unsurpassable. The accomodations are great. The one bedroom was roomy and provided a kitchenette to prepare some light meals. However; the highlight of The Swiss Inn is the owners!! The Muellers were warm and helpful. They were happy to assist with planning our local trips "up the mountain" and assistend whenever they could in whatever way they could. We hope to return again soon!! Mr and Mrs C from CT, USA

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swiss Inn Hotel & Apartments

Address: General Guisanstrasse 23, Interlaken 3800, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Free Parking Kitchenette Shuttle Bus service Suites
Hotel Style:
Ranked #5 of 39 B&Bs / Inns in Interlaken
Price Range (Based on Average Rates): $$
Number of rooms: 14
Official Description (provided by the hotel):
The Swiss Inn Hotel & Apartments was originally built in 1906. It has been last renovated in 2011. The family Mueller-Lohner ownes and operates our traditional house since 1982. For your convenience we offer 6 double rooms and 7 apartments. We are located in a quiet residential area of Interlaken only 5 minutes walking distance from the train station Interlaken West, the shopping center and the town center. ... more   less 
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Also Known As:
Swiss Hotel Interlaken

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