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“Nice view from Balcony” 4 of 5 stars
Review of Hotel Interlaken

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Hotel Interlaken
4.0 of 5 Hotel   |   Hoeheweg 74, Interlaken CH-3800, Switzerland   |  
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Ranked #5 of 25 Hotels in Interlaken
Colombo, Sri Lanka
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice view from Balcony”
4 of 5 stars Reviewed September 5, 2013

Hotel is nicely built with view of Eiger mountain range can be seen from all rooms with Balconies.
I was told this hotel is century old but when we stepped in to the hotel, one can see it is with all the amenities that modern five star hotel equipped with. Children love the cave type sleeping arrangement and the breakfast is great too. Good selection of Swiss and French wines available to recharge batteries after trip to jungfraou or ski resorts.

Room Tip: Always request a room with balcony
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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295 reviews from our community

Traveler rating
    124
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    39
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See reviews for
68
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 23, 2013

The walk from Interlaken East train stationto Hotel Interlaken is an easy walk, even with small luggage. The desk staff, particularly Ronny, were fantastic. Ronny, thank you for making our stay at your hotel very special. While many people may believe that kindness, charm and courtesy are out-dated values, I can assure you that the time you took to explain the sights/excursions and train scheduling was so, so much appreciated by us. Your professionalism combined with your sense of humour added greatly to our hotel experience.

Our hotel room was a corner room over-looking mountains and the Japanese garden- lovely! Our room was smallish but modern and cosy. Breakfast was a well-organized buffet with a good selection of food. Excellent chef and great dinner menu, which we enjoyed one night.

We would not hesitate to stay at Hotel Interlaken in the future!

Maguscanook-a Canadian abroad

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, England, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 22, 2013

We stayed at this hotel on a package deal from the UK. Room was good, food was excellent. Hard to beat the location right in the centre of town, a few minutes walk from the station.The staff were always friendly and helpful.

Our room was at the front with a nice balcony - excellent spot. Only downside was the weather was hot and with the French doors open, it was a bit noisy some nights.

If you are not bothered about the pool, gym, spa thing, a great place to stay.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedfordshire, England
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
Reviews in 45 cities Reviews in 45 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed August 22, 2013

With parts of its structure dating back to the 1300s, the Hotel Interlaken has good-sized, recently refurbished rooms, with very comfortable beds. Like many Swiss hotels, there is no air-conditioning, although each room is equipped with a fan. The staff are very friendly and helpful.

There is a good spread for breakfast, and for the two coeliacs in our group gluten-free food at breakfast and dinner was well catered for. Our only complaint was that the service at dinner was very slow, over three hours on two of the eleven nights we stayed here.

The hotel's position is excellent, being located a few minutes walk from Interlaken Ost railway station, and a similar distance from the shopping area.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 12, 2013

Situated both near the train station and interlaken square creating an easy access in and out the hotel.

Clean room, spacious .... and our balcony facing the back of the hotel with nice view.

Strangely ..... i find the croissant is so much better than one serve in france and they provide RICE ..... yes our main staple with SAMBAL (red chili)

This hotel have its own history and instantly became my historical journey.

I also met Indonesian lady serving our breakfast .... ending up with a splendid indonesian dinner

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, Delhi, India
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 6, 2013

Just the reception staff service and 'make my room' service needs improvement; all good otherwise. On my first day, lacking a gym, I was guided to a fitness center downtown, near the Congress Center, which was a bit of a walk. On reaching there I learnt that it does not even entertain guests! On my second day I was disappointed to find my bed not made - neither morning nor turn-down.

I gladly spent my 2 nights, just like I did nearly 20 years ago when I first visited Interlaken.

Room Tip: Face the church side.
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  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Austell, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 14, 2013

Having stayed for 7 nights I can fully recommend this hotel for a half board stay. We had a room on the 4th floor with windows & balcony at the front and side. It was spacious, extremely comfortable and quiet. From reception staff, waitresses to room maids everyone was genuinely friendly. The breakfasts were plentiful with a good choice of food. The evening meals are special, even though the service is slow but I think that's the Swiss way. The variation and colourful presentation of the food was thrill and we had a lovely waitress who deserves a mention, she was called Lisel (Lisa). and couldn't have been more pleasant and helpful. George, the hotel Manager, visited our table most nights and chatted and checked everything was to our satisfaction. He runs an exceptionally smooth operation and was a delight to talk to.

Room Tip: Room 411 was perfect for us,airy light & quiet.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Interlaken

Address: Hoeheweg 74, Interlaken CH-3800, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #5 of 25 Hotels in Interlaken
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Interlaken 4*
Number of rooms: 61
Official Description (provided by the hotel):
Please note that the Restaurant Taverne and the Kloster Lounge & Bar will be closed from January 19th until Feruar 27th 2014.Dating back to the 14th century, Hotel Interlaken offers a unique mix of old and new, and has been carefully renovated over the past few years. "Pure Swissness" combined with modern facilities makes this hotel to a one-of-a-kind experience. Here the focus is on genuine hospitality, a family-friendly atmosphere and Swiss cosiness. The Beutler family and team are looking forward to welcoming you. ... more   less 
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