Interlaken was last destination in my family Europe vacation. After stayed in many hotels and apartment in number of cities in Europe, we're through lots of up and down, and many of them were downs! And this hotel was a sweet ending for my family.
Reception staf was friendly and helpful. Our room was beautiful (finally a four star hotel that really decorated as 4 star in Europe!), spacious even with my toddler running around. Bathroom was very clean, even the taps had no scratch! Bed is very comfy, even for a double bed they put together two singles. There was also complimentary wired internet connection, which unfortunately i couldn't use since I didn't bring my usb cable for my tablet PC at that time.
View from our room is amazingly beautiful. it was snow when we stayed but still gave us exceptional scenery.
Their continental breakfast was delicious although not many varieties. They even served rice which is great for Asian like me that had been weeks away from home.
Location is perfect, just 5 minutes walk from Interlaken Ost station, and around hotel there are lots of casual restaurant.
Overall i found my stay was pleasant, and this hotel definitely value for money.