We stayed at the Hotel Interlaken the second week of September. It is a great location as it is only a ten minute walking distance from the train station. The hotel is beautiful and very clean. We enjoyed the dining room but the breakfast was just fair. One morning we noticed that there were several flies landing on the deli meat, cheese and fruit. Needless to say we skipped eating those items. Our room was very nice and had a small patio to sit outside. We unfortunately had a problem with the staff at the front desk who were not helpful and seemed to be inconvenienced by us. The morning we left it was pouring down rain and the staff told us that there were no taxi's to take us to the train station. I had asked the night before as it was raining and I was told to wait until the morning, it would not be a problem. Luckily my husband noticed that the hotel had a shuttle parked in the back of the hotel. He asked if the shuttle could take us to the train station since it was raining so hard. He even offered to pay for the shuttle...... The young man at the desk said he would have to call and see if anyone had a driver's license..... Fortunately an employee said he would take us. We made sure we tipped him well as we really appreciated the ride. The feeling was that the staff did not want to be bothered by it's guests. I am not sure I would stay here again. There are plently of other hotels and getting a ride from the train station should not be a problem.
- Official Description (provided by the hotel):
- Please note that the Restaurant Taverne and the Kloster Lounge & Bar will be closed from January 19th until Feruar 27th 2014.Dating back to the 14th century, Hotel Interlaken offers a unique mix of old and new, and has been carefully renovated over the past few years. "Pure Swissness" combined with modern facilities makes this hotel to a one-of-a-kind experience. Here the focus is on genuine hospitality, a family-friendly atmosphere and Swiss cosiness. The Beutler family and team are looking forward to welcoming you. ... more less
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