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Chalet Hotel Oberland: Traveler Reviews


Chalet Hotel Oberland
Postgasse 1, Postfach 117, Interlaken 3800, Switzerland
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Traveler Reviews

60% Recommend
3.0 of 5 stars 32 reviews
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Large, convenient hotel

Chalet Hotel Oberland

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3 of 5 stars
Roofie 18 contributions
Rochester NY
Aug 7, 2007

We stayed at the Chalet Oberland Hotel in Interlaken over the August 1st National Day Holiday. The location is very convenient to the Interlaken West train station and although you can walk to the Interlaken Ost (East) station, we found it to be more convenient to just hop a train at West and travel 3 minutes to the East station and catch our next train.

The location is on a very busy tourist street. There are a number of eating options close by.

The hotel itself consists of an older original building, with a small lobby and a traditional attached restaurant. There is a second, very modern building housed across a pedestrian only alley that can only be accessed from the lobby by going down a set of stairs and outside across the alley. During our stay it appeared that the newer building was completely taken over by a very large tour group, while the older building, where we were located, appeared to be housing more individual parties.

We were located on the 4th floor at the rear of the older building. Our two rooms were next door to each other and included small balconies which overlooked the alley and also directly into the rooms in the newer building (hint: if you are in the newer building, please pull your shades as the folks in the old building can see just about everything!)

To get to the 4th floor rooms with luggage, you need to take an elevator from the lobby floor to the 3rd floor, exit and walk down an interior hallway to a 2nd elevator which you take to the 4th floor. We found it more convenient to use the elevator to the 3rd floor and then walk up the stairs at that point to the 4th floor. There are numerous lounges located throughout the older building that are quite nice, well furnished and with good views.

The rooms were pretty standard. Comfortable beds, a desk and chair and small, but functional bathrooms.

The hotel is associated with multiple restaurants, including an older, traditional swiss restaurant, an italian restaurant and an asian restaurant. We only ate at the Italian restaurant and found it to be quite nice. Although they allow smoking inside the restaurant and some folks might find this annoying.

There is also an internet bar attached, as well as another bar (not affiliated with the hotel) directly behind the older building. Since we happened to be in Interlaken over the holiday, things got very noisy the night of August 1st, with fireworks being set off right in the alley under our room. The 2nd night of our stay was much more peaceful.

The breakfast buffet is served in a very large, old fashioned dining area located on the 1st floor of the hotel. It was the best breakfast buffet we encountered during our Switzerland stay and included scrambled eggs, bacon, sausage and two odd offerings -- white rice and a type of broth that was poured into cups with scallions. Although the hotel was heavily booked, there was no problem getting a seat at the breakfast buffet and the service was attentive.

This hotel had no free internet access, although I believe the hotel might have had free wireless access available, but we didn't have our computer with us so I can't be sure. Ice machine is located on lobby floor next to the vending machine which had interesting selections. No minibar in the older rooms.

The staff was multilingual and very helpful and the location was very convenient. Check-in and Check-out went smoothly.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Member since April 22, 2003
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, People with disabilities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $230 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Big adn convenient

Chalet Hotel Oberland

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3 of 5 stars
chucklicht 141 contributions
Sarasota, Florida
Aug 4, 2007 | Trip type: Couples

We spent two nights here as part of a one-month tour through Switzerland. The hotel is convenient to the Interlaken train station - about a five minute walk.

The hotel is older, definitely pre-war. There are several distinct areas including an adjacent building and each seems differently equipt. Our room was in the rear section - not air-conditioned as some of the other rooms are.

The room was average-sized with a small balcony overlooking the street which separates the hotel's two buildings and which contains outdoor restaurants which can generate noise at night and in the morning when the trash collectors arrive.

The room itself was nicely furnished with two beds, a desk, a nice-sized closet, safe, coffee-making equipment and a clean bathroom.

  • Liked — Convenient Location
  • Disliked — Noisy street
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay July 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 65+
  • Member since August 29, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Noisy !!

Chalet Hotel Oberland

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2 of 5 stars
estevee 1 contribution
germany
Dec 3, 2006 | Trip type: Couples
2/4 found this review helpful

This is a city centre hotel . Nice rooms , but the noise in the street outside (adjacent pub and disco) meant that you were woken up constantly until the early hours.. Early morning delivery vans then woke you up again around 6.30.
Dont stay if you need more than 4 hours sleep per night.

  • Liked — rooms were nice
  • Disliked — noise outside
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay November 2006
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since December 03, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Girlfriend getaway, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Families with young children
  • I selected this hotel as a top choice for Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Decent hotel for an amazing place

Chalet Hotel Oberland

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3 of 5 stars
craig5258 11 contributions
Suffolk, UK
Sep 11, 2006 | Trip type: Couples
3/3 found this review helpful

The hotel is in easy reach of the train and bus stations so however you're getting to Interlaken you can get to it in 5 mins.

The hotel is very basic but clean and the staff are friendly. There are 2 buildings to the hotel, across the road from each other. The first room we were given was on the top floor and it was very reminscent of student accomodation. There were sloping ceilings and you couldn't get into bed without banging your head. The bathroom was the smallest I've seen. We asked to be moved and we were given a better room on the second floor. We could have upgraded to a superior room for an extra £10 per night but in my opinion, a £100 a night for a standard room was already too expensive. The beds were comfortable but apparently they don't have ANY rooms with double beds.

Buffet breakfast is included in the price and there was plenty of food.

The hotel is definitely only 3 star standard and if the rates reflected that, I would definitely give this a thumbs up. However, it seemed expensive for what we got. I've stayed in better hotels for similar prices.

If you don't go with high hopes, I'm sure you'll have a comfortable stay.

  • Liked — Location
  • Disliked — Value for money
  • Tips/Secrets: — Make sure you ask for a Guest Card as soon as you arrive - gives some discounts on certain attractions.
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay September 2006
  • Visit was for Quality time with friends
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since June 07, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, A romantic getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, Girlfriend getaway, Great pool scene
  • I selected this hotel as a top choice for Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Incredible!

Chalet Hotel Oberland

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5 of 5 stars
travelingdiva22 8 contributions
Abbotsford, British Columbia
Sep 4, 2006
6/6 found this review helpful

Absolutely Incredible!! Never have a stayed any where like this hotel. It had the most comfortable beds I've ever slept in while travelling. The room was great, you could have to people in it and not run into one another, the bathroom was a decent size, and there was NO mould in the shower!! There was a window in the bathroom, which was great, and the window in our room had a wonderful view of the mountains in the distant. We had a room on the first floor, so we could walk out onto the roof of the reception building and have a balcony! It was beautiful hotel, and it was within walking distance of a lot of quaint shops, the train station to go up to Jungfrau Jok, and restaurants. The hotel also had an AMAZING breakfast. There was bacon, eggs, hashbrowns, sausage, cereal, toast, coffee, tea, fruit, and everything else you could possible think of!! It was such a big breakfast you didn't need to eat lunch. There was a really good restaurant just down the road from it as well, called Bebbie's. The food was amazing, and the owner, Bebbie, was quite the character. He kept us entertained all night!! There's also a restaurant right behind the hotel that had pretty decent food as well. I'd reccomend this hotel to any one that's wanting to stay in Interlaken!!

  • Liked — Everything
  • Disliked — Nothing
  • Tips/Secrets: — Stay as long as possible
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2006
  • Member since September 04, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, Girlfriend getaway, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Gambling / Casinos, Outdoor / Adventure, Skiing / Winter sports
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Chalet Hotel Oberland Address

Postgasse 1, Postfach 117, Interlaken 3800, Switzerland