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“Great location” 5 of 5 stars
Review of City Swiss Q Hotel Oberland

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City Swiss Q Hotel Oberland
3.0 of 5 Resort   |   Hoeheweg 7, Interlaken 3800, Switzerland   |  
Hotel amenities
Ranked #21 of 31 Hotels in Interlaken
Lexington, Kentucky
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“Great location”
5 of 5 stars Reviewed March 21, 2013

Great location, spacious rooms and freindly staff. Easy access to trains, buses and shopping was within walking distance. Restaurants in hotel served very good food. Enjoyed the Chalet and Italian Restaurants. Indiana restaurant also on site but did not try as spicy food does not agree with me. Others in our group said it was excellent. Nice buffet breakfast with good service.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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289 reviews from our community

Traveler rating
    48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
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English first
Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 16, 2013

Interlaken is the captivating "capital" of Switzerland's beautiful Bernese Oberland. It offers spectacular views to the famous mountain trio, and is surrounded with crystal clear lakes.

The hotel is a great location, with shops and restaurants within walking distance, but other than the room size, everything else was poor. No internet or safety vault facility, and the staff is not supportive or courteous.

Customers have innumerable warnings in the room with a reminder of a 100 Euros penalty. For example, there is no drain in the bathroom and if the bath is little more wet according to them, they will charge you 100 Euros. There are warnings for mishandling kettle, manual fan, table lights, and et cetera.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Chicago area
Top Contributor
118 reviews 118 reviews
26 hotel reviews
Reviews in 54 cities Reviews in 54 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed February 2, 2013

We stayed at the City Hotel Oberland with a ski club. The staff was very helpful in assisting with ski rentals, instructions for travel to the slopes. Our stay included buffet breakfast and dinner each night at either the Chalet or the Italian restaurant - both we're excellent. The sizes and layouts of the rooms varied quite a bit but all were clean and had very nice beds.

Room Tip: There is quite a variation in room sizes so you may want to inquire about a larger room
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandar Seri Begawan, Brunei Darussalam
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 24, 2013

Came in group tour and was happy to see the location was central. Shops nearby to walk around. And a must try cheese fondue restaurant in one end of the corner. Breakfast was mediocre and the room was average. Nice lounge to sit around next to a fireplace. We were placed not in the main building but across the main hotel.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Top Contributor
52 reviews 52 reviews
37 hotel reviews
Reviews in 26 cities Reviews in 26 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed January 23, 2013

We were travelling for work , about 40 of us in a team . We were booked at this hotel .
Right from the shuttle pick up from the Zurich airport to the rooms , everything was perfect . My room had a view of the great Alps. This was on the main road , Breakfast a huge spread !
Clean rooms , great property and great staff . Its like a little home in a business hotel set-up.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 20, 2013

My husband and I stayed in Hotel Oberland as part of a tour package. Of all the hotels we've stayed in during the tour, I would say that this is the best one.

The hotel had a very modern-looking interior. I especially loved their lounge - they had large sofas and a nice fireplace.

We stayed in the guesthouse (guestroom?) building, which is just a stone's throw across the main hotel building. I am not aware of the differences between the rooms in the main building and the guesthouse, so my review might not be applicable to the main rooms.

Room:
- Bed is actually 2 single beds put side-by-side to pass off as a double bed. But note that this is a common practice in hotels around Europe.
- Television, study table.
- Full length mirror, closet.
- Good room size, quite spacious for me and my husband and our luggage, with much room to spare.
- There's a television in the room, but we didn't really use it as we were out the whole time.

Bathroom:
- Shower over a regular-sized tub. However, the way the shower head was positioned was quite odd, as it wasn't located on the far end of the tub. You'll need to determine the optimal angle to set the showerhead and not spray water all over the floor when you turn it on.
- Hot water didn't take forever to heat up.
- Toiletries are provided: body wash and shampoo in a dispenser.
- Hair dryer.
- Towels and bath mat are provided.
- There is no drain outside the tub, so flooding can occur if you don't set the showerhead angle correctly. They charge a fee of 80 CHF (about US$100) if the area gets flooded.

Facilities:
- Small souvenir shop on the ground floor right beside the reception. They're open in the morning and the evening. This is because during the day, most of the guests are out doing activities and only come back by around 17:00.
- Wifi: there are 2 computers beside the smoking area, but I wasn't sure it was free. If you need to use the internet using your own device, you will have to buy access vouchers. You can buy them via your browser, it accepts major credit cards. I forgot how much the internet costs, but I can tell you that it is expensive (but fast)! It is Switzerland, after all.
- There is a vendo machine on the ground floor that has food in case you need a snack.
- Breakfast format is buffet, which was included in our accommodation. The food is actually good, and they serve white rice!

Accessibility:
- The hotel is in a very good location, there are a number of restaurants around the area, and lots of shops (watch shops, pharmacy, chocolate shops, souvenir shops).
- Our itinerary for this visit was mostly for activities far from the hotel - going to Interlaken for skiing, and visiting Jungfraujoch. But for the most part, transportation was provided.

I would say that the service is quite good, the receptionist and staff are really helpful and polite.

Overall, this a good hotel to stay in, my husband and I have no complaints. However, this seems to be the hotel of choice by tour groups, so if you are late for your breakfast call, expect to be in a long queue and it gets really crowded in the buffet area.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaipur, Rajasthan, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 19, 2013

in interlaken this is a good hotel as you dont have many options and city hotel oberland is about 1 kilometer from the railway station and has markets in the surrounding areas with coop hypermarket mc donalds and u can try the royal cheese veg burger at mc donalds, just below the hotel there is an indian restaurant indian spice.

Room Tip: this one is a comfortable hotel in interlaken
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  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Swiss Q Hotel Oberland

Address: Hoeheweg 7, Interlaken 3800, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #21 of 31 Hotels in Interlaken
Price Range (Based on Average Rates): $$
Hotel Class:3 star — City Swiss Q Hotel Oberland 3*
Number of rooms: 191
Official Description (provided by the hotel):
Welcome to the City Hotel Oberland! The Hotel is very centrally located in the heart of Interlaken, only a few minutes walking distance from the Interlaken West railway station and close to the best knwon sights. 191 rooms with a high level of comfort, different conference rooms, shops and boutiques, 3 restaurants and 2 bars cater for just about all wishes. ... more   less 
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Also Known As:
City Swiss q Interlaken
City Swiss q Resort Oberland

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