This is more of a bed & breakfast than a hotel. There are so many rules & regulations you need to follow that you might want to keep a handbook for remembering all of them
Friendly staff - the staff is friendly & helpful. We had an early train to catch & they gave us some breakfast items to have on the train
Location - the hotel is right opposite the Interlaken west railway station & on Bahnhof street which is one of the main streets for shopping & eating. So everything you want is just a short walk away.
Internet - no free Internet here. Internet charges are CHF 5 - 1 hour, 15 - 5 hours, 20 - 24 hours. Even with paid Internet, you can log in through only 1 device at a time.
Too many rules - there are so many rules that the only thing you can do in your room is sleep. Some of them are understandable - like no cooking or washing clothes, no smoking. Others, quite unnecessary - like no eating in the rooms. This rules out travelling with children. If you smoke in the balcony & some of the smoke gets into the room, you are fined CHF 250. If you cook in the room, you are fined 300 CHF (is this a boarding school or what?) This one is hilarious - "no talking in loud tones outside the rooms after 10 pm". Seriously? (Ok headmaster)
No fridge in the rooms - presumably since eating isn't allowed, but what if I want to store something for the long trip to jungfrau the next day?
Nano showers - showers are really tiny. A large person won't be able to fit in. The showers reminded me of the upright bath tubs they have in Tokyo, to save space. Don't think space is a problem in the Bernese Oberland.
Tap water - a sticker in the bathroom instructs you to drink tap water, since "all tap water in Switzerland is safe to drink". But down below in the restaurant when they ask you "what will you have to drink", you are not allowed to say "tap water"
Even though the staff are friendly, the overabundance of rules puts a dampener on your stay. I don't think I'll want to stay here again.
- Official Description (provided by the hotel):
- Four-story Commercial Hotel located near train station & boat slips. ... more less
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- Also Known As:
- Best Western Bernerhof
- Best Western Interlaken
- Interlaken Best Western