The dismal Sunstar wins two awards from me - one for the smallest single room and bed I have encountered since I was aged 7 and the other for the humourless reception staff who determinedly resist all attempts to satisfy customer requirements other than to take their money.
This is a strange hotel. It is pretentious - dinner menus are elaborately written and presentation is showy, but the food isn't particularly nice or hot, the building is terribly shabby, and the management erratic.
It's outdated and oddly run - it's almost impossible to secure an online reservation, and most bookings are reserved for low-budget Japanese and English coach tours - so you may be manipulated into paying an unnecessarily high price for your room by having to enquire by telephone and not being able to make fair comparisons.
The buildings are downright depressing in all but the sunniest weather, and apart from a functional pool in the basement, facilities are poor - evening entertainment is the naffest keyboard playing, imagine lounge entertainment circa 1975 and you'll get a good idea
Sunstar also has the distinction of single rooms so small a normally sized adult can stand and touch both walls ... the bathroom is 1.2m wide, and the whole room the same width plus that of a door. It's claustrophobic, and institutional, and the bathrooms are just plain nasty with frameless shower tray, flapping curtain, instant flooding and cracked tiles.
There are many better hotels in Grindelwald, itself not the loveliest of resorts, but your money would be much better spent at the Regina if you can afford it, or even the cheerful Derby down by the station.
Grindelwald itself is a place for getting out of, not for lounging about - so stay in a smarter residence and don't waste your leisure time in the concrete carpark architecture of the Sunstar.
- Official Description (provided by the hotel):
- This holiday and spa hotel is in an outstandingly panoramic location, quiet and central but with uninterrupted views of the famous North Face of the Eiger, Wetterhorn and First. Inside, the hotel is decorated with lots of warm wood, and the spacious lobby has an open fire, creating a cosy atmosphere. The large, comfortable bedrooms with their light wooden furniture are perfect places to relax in. Those in certain categories have a balcony. The half-board "Ambiance" restaurant has picture-perfect views of the mountains, tempting you to linger and eat to your heart's content. Gourmet diners are also superbly catered for in the à-la-carte "Adlerstube" restaurant. In the spa centre, you'll find all kinds of ways to unwind: try the large swimming pool, the Finnish sauna, the Roman baths with four climate zones, the hydro-massage showers, the solarium or the rest room. The hotel also offers an attractive range of sports, from a fitness centre to aquagymnastics and aerobics. If you take your holidays in the glacier village of Grindelwald, you'll have the opportunity to enjoy all the many and varied activities that are available in the Jungfrau region. ... more less
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- Also Known As:
- Grindelwald Sunstar Hotel
- Sunstar Grindelwald
- Grindelwald Hotel Sunstar