There are so many hotel accomodation options in Grindelwald that there is no reason to stay at a sub-standard hotel such as this.
To begin with, this place is not cheap and for the same amount of money your options in Grindewald are virtually unlimited.
The staff was unfriendly, the furnishings were not kept up to date (the couch in our room and our sisters' room had rips in the cushions and were visibly worn), the pictures in the rooms and throughout the hotel were faded and old. The bathroom is quite nice, I think this is what they refer to when they say it is "renovated recently", however, the blue towels are worn and thin. The carpeting in our room had many brown stains on it and we wondered if a dog had stayed there previously. They did not have non-smoking rooms as we were told when we booked it. Upon check in we were told that they "use something" to remove the previous smoke.
They did set up a crib for my 6 month old and I found the crib and bedding to be clean and fun for him.
They advertise a "exercise room/ workout room" but none of the equipment was in operating condition. The steam sauna was a nice touch but due to the nude men who occupied this we didn't feel comfortable using it.
My sister (who stayed in a seperate room) asked the staff prior to our arrival if her beds could be seperated as she was rooming with our father. They agreed to set her room that way. When we arrived the beds were together. We asked that they seperate them and they told us that we had to do it ourselves, which involved re-arranging the whole room. The front desk girls didn't even get up from their chairs.
Breakfast was free but you get what you pay for. Fresh bread, eggs that you can hard boil yourself, granola, canned fruit cocktail, cereals, and some cold deli meats and cheeses were the choices. They close breakfast at 10 am but we found that they clean up at 9:35 or 9:40 even though people are still eating.
I hope this helps in your decision making for a future stay here. I only have a few pictures of the hotel and you can compare them to the owners' website ones.
- Official Description (provided by the hotel):
- Schones Hotel an bester Lage im Zentrum von Grindelwald neben der kleinen Jungfraubahnstation. 42 Zimmer und Suiten mit traumhafter Bergsicht. Rustikale und elegante Restaurants und Panoramasaal. Intern. Kuche. Verschiedene Aufenthaltsraume und Seminarraum. Wellness. Fitness. Dachterrasse. Gratis WIFI und Parkplatze ... more less
- Reservation Options:
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- Also Known As:
- Hotel Kreuz And Post
- Hotel Kreuz Post
- Kreuz Post Grindelwald